Job Description
About the Role:
The Marketing Operations Coordinator provides essential administrative and logistical support to the Marketing team. This role focuses on keeping marketing projects, materials, and operations organized and running efficiently. The Coordinator assists with day-to-day administrative tasks such as ordering promotional materials, managing marketing requests, processing ticket requests, supporting promotional item ordering requests, and maintaining organized marketing systems that support campaigns and branch needs. Help prepare, support, and distribute marketing materials for campaigns, events, or Marketing Department meetings.
Scheduled Weekly Hours:
24 hours per week; Monday–Friday. The standard schedule is 10:00 a.m.–2:00 p.m., with flexibility as needed. Availability for occasional evenings and weekends is required to meet business needs.
What you’ll be doing:
Manage inventory and coordinate ordering of marketing materials, signage, and promotional items.
Fulfill and track marketing requests from branches and internal departments, ensuring timely delivery and clear communication.
Maintain and update shared marketing files, templates, and archives, including rate sheets and disclosure documents.
Support marketing campaigns and special projects as assigned by the Marketing Operations Manager.
Coordinate meetings, take notes, and assist with scheduling for the marketing team.
Monitor and log marketing-related expenses for print, promotions, and supplies.
Update and maintain marketing calendars, task lists, and project trackers to help meet deadlines.
Provide professional, friendly service to internal partners and follow up with vendors and departments to confirm task completion.
You’re Perfect For This Role If You Have:
1–3 years of experience in marketing, administration, or office coordination
Strong attention to detail, organization, and the ability to manage multiple tasks and deadlines
Proficiency in Microsoft Office and a willingness to learn new software or task management tools
Excellent verbal and written communication skills, with a collaborative and service-oriented mindset
Ability to read, write, and interpret project plans, reports, and procedural documents
Basic design skills and familiarity with Adobe Creative Suite (a plus)
Bilingual skills (preferred) and strong interpersonal communication abilities
Physical ability to occasionally lift up to 45 pounds and work indoors/outdoors as needed
Who We Are:
Bay Federal Credit Union was started in 1957 when local school teachers pooled their money together to start a credit union. This original vision and investment has grown into the area’s largest locally-owned financial institution, with nearly $1.6 billion in assets. Today, Bay Federal provides full service financial products and solutions to individuals and businesses in Santa Cruz, Monterey, and San Benito counties.
As a local, member-owned, not-for-profit financial cooperative, we are passionate about contributing to the community and being an integral part of its incredible story. Each year, our employees volunteer their time and donate their money to local non-profits, schools, and events. Our managers serve on local non-profit Boards of Director to be involved, understand challenges, and to make a real difference in the communities we serve.
From our founding as a teacher’s credit union, Bay Federal has continued our commitment to education. We offer annual student scholarships for members and offer a comprehensive array of solutions to support our member's financial wellness. Through online financial education course offerings, solutions for teachers and students, as well as special programs for youth, our financial wellness programs are free and available to the public. This is a small part of our work in creating thriving and vibrant communities!
We look forward to continuing our story, and hope that you will be a part of it!
Why You’ll Love Working at Bay Federal Credit Union
At Bay Federal, we believe that when our employees thrive, our members and community do too. We’re proud to offer a comprehensive benefits package and meaningful perks designed to support your well-being, growth, and success, both at work and beyond.
Comprehensive Benefits
401(k) Matching: We’ll match your contributions dollar-for-dollar up to 5% of your pay.
Annual Bonus Eligibility: Share in our success through our annual bonus plan.
Employee Assistance Program: Receive up to six face-to-face sessions per person, per reason, for you and your household.
Wellness Program: Holistic support for your physical, financial, and emotional health.
Rocket Lawyer Legal Services: Company-sponsored program that provides legal documents, advice, and attorney assistance for a wide range of needs.
Additional Options: Customize your coverage with Pet Insurance and Aflac supplemental plans.
Perks That Set Us Apart
Recognized as the #1 Credit Union to Work For by Credit Union Journal.
Named a Best Place to Work in the Bay Area by SF Business Times and Silicon Valley Journal.
11 paid Federal Holidays each year, so you can recharge and celebrate.
Career Growth & Development:
Access to industry-standard webinars and LinkedIn Learning courses.
Leadership partnership with Cabrillo College – a 12-week program designed for emerging supervisors and managers.
$1,500 Mac McCormac Employee Scholarship to support your education goals.
Hybrid Work Environment: Enjoy flexibility with remote work opportunities and connect in person during our biannual All-Staff Meetings.
Bay Federal Credit Union is proud to offer a competitive, robust compensation and benefits package. Bay Federal considers many factors in determining base pay such as experience, education/training, internal peer equity, job location, and other business considerations when extending an offer. For Santa Cruz, CA only, the pay scale Bay Federal reasonably expects to pay for this position is $24 - $30 per hour. Salaries are based on the geographic location in which you live if working remotely.
Bay Federal provides health care benefits, life and disability insurance, paid holidays and 401k with a company match to eligible employees; along with employee paid voluntary benefits. Paid time off is accrued per paycheck for eligible employees at a rate based on your tenure. Leaves of absences are available in adherence with state and federal regulations.
Bay Federal is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, ****** orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. Bay Federal is at at-will employer.
For CCPA's requirements regarding security practices and procedures, please see our privacy page here (https://www.bayfed.com/privacy). Bay Federal Credit Union takes our obligation to keep our member's data safe and secure and adhere to industry standard best practices.
The Marketing Operations Coordinator provides essential administrative and logistical support to the Marketing team. This role focuses on keeping marketing projects, materials, and operations organized and running efficiently. The Coordinator assists with day-to-day administrative tasks such as ordering promotional materials, managing marketing requests, processing ticket requests, supporting promotional item ordering requests, and maintaining organized marketing systems that support campaigns and branch needs. Help prepare, support, and distribute marketing materials for campaigns, events, or Marketing Department meetings.
Scheduled Weekly Hours:
24 hours per week; Monday–Friday. The standard schedule is 10:00 a.m.–2:00 p.m., with flexibility as needed. Availability for occasional evenings and weekends is required to meet business needs.
What you’ll be doing:
Manage inventory and coordinate ordering of marketing materials, signage, and promotional items.
Fulfill and track marketing requests from branches and internal departments, ensuring timely delivery and clear communication.
Maintain and update shared marketing files, templates, and archives, including rate sheets and disclosure documents.
Support marketing campaigns and special projects as assigned by the Marketing Operations Manager.
Coordinate meetings, take notes, and assist with scheduling for the marketing team.
Monitor and log marketing-related expenses for print, promotions, and supplies.
Update and maintain marketing calendars, task lists, and project trackers to help meet deadlines.
Provide professional, friendly service to internal partners and follow up with vendors and departments to confirm task completion.
You’re Perfect For This Role If You Have:
1–3 years of experience in marketing, administration, or office coordination
Strong attention to detail, organization, and the ability to manage multiple tasks and deadlines
Proficiency in Microsoft Office and a willingness to learn new software or task management tools
Excellent verbal and written communication skills, with a collaborative and service-oriented mindset
Ability to read, write, and interpret project plans, reports, and procedural documents
Basic design skills and familiarity with Adobe Creative Suite (a plus)
Bilingual skills (preferred) and strong interpersonal communication abilities
Physical ability to occasionally lift up to 45 pounds and work indoors/outdoors as needed
Who We Are:
Bay Federal Credit Union was started in 1957 when local school teachers pooled their money together to start a credit union. This original vision and investment has grown into the area’s largest locally-owned financial institution, with nearly $1.6 billion in assets. Today, Bay Federal provides full service financial products and solutions to individuals and businesses in Santa Cruz, Monterey, and San Benito counties.
As a local, member-owned, not-for-profit financial cooperative, we are passionate about contributing to the community and being an integral part of its incredible story. Each year, our employees volunteer their time and donate their money to local non-profits, schools, and events. Our managers serve on local non-profit Boards of Director to be involved, understand challenges, and to make a real difference in the communities we serve.
From our founding as a teacher’s credit union, Bay Federal has continued our commitment to education. We offer annual student scholarships for members and offer a comprehensive array of solutions to support our member's financial wellness. Through online financial education course offerings, solutions for teachers and students, as well as special programs for youth, our financial wellness programs are free and available to the public. This is a small part of our work in creating thriving and vibrant communities!
We look forward to continuing our story, and hope that you will be a part of it!
Why You’ll Love Working at Bay Federal Credit Union
At Bay Federal, we believe that when our employees thrive, our members and community do too. We’re proud to offer a comprehensive benefits package and meaningful perks designed to support your well-being, growth, and success, both at work and beyond.
Comprehensive Benefits
401(k) Matching: We’ll match your contributions dollar-for-dollar up to 5% of your pay.
Annual Bonus Eligibility: Share in our success through our annual bonus plan.
Employee Assistance Program: Receive up to six face-to-face sessions per person, per reason, for you and your household.
Wellness Program: Holistic support for your physical, financial, and emotional health.
Rocket Lawyer Legal Services: Company-sponsored program that provides legal documents, advice, and attorney assistance for a wide range of needs.
Additional Options: Customize your coverage with Pet Insurance and Aflac supplemental plans.
Perks That Set Us Apart
Recognized as the #1 Credit Union to Work For by Credit Union Journal.
Named a Best Place to Work in the Bay Area by SF Business Times and Silicon Valley Journal.
11 paid Federal Holidays each year, so you can recharge and celebrate.
Career Growth & Development:
Access to industry-standard webinars and LinkedIn Learning courses.
Leadership partnership with Cabrillo College – a 12-week program designed for emerging supervisors and managers.
$1,500 Mac McCormac Employee Scholarship to support your education goals.
Hybrid Work Environment: Enjoy flexibility with remote work opportunities and connect in person during our biannual All-Staff Meetings.
Bay Federal Credit Union is proud to offer a competitive, robust compensation and benefits package. Bay Federal considers many factors in determining base pay such as experience, education/training, internal peer equity, job location, and other business considerations when extending an offer. For Santa Cruz, CA only, the pay scale Bay Federal reasonably expects to pay for this position is $24 - $30 per hour. Salaries are based on the geographic location in which you live if working remotely.
Bay Federal provides health care benefits, life and disability insurance, paid holidays and 401k with a company match to eligible employees; along with employee paid voluntary benefits. Paid time off is accrued per paycheck for eligible employees at a rate based on your tenure. Leaves of absences are available in adherence with state and federal regulations.
Bay Federal is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, ****** orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. Bay Federal is at at-will employer.
For CCPA's requirements regarding security practices and procedures, please see our privacy page here (https://www.bayfed.com/privacy). Bay Federal Credit Union takes our obligation to keep our member's data safe and secure and adhere to industry standard best practices.
💡 Quick Summary
Seeking a career-building opportunity? The Marketing Operations Coordinator position is now open for candidates interested in the Operations Executive Jobs sector. This role in Capitola offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
