Job Description
Length: 12 months contract with the possibility of extension or permanency
Location: Toronto, ON – Hybrid (3 days in office)
Hours: Monday - Friday, 9:00am - 5:00pm
Line of Business: Wealth Management – Retail Investments Marketing
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ROLE OVERVIEW:
This role supports the execution and operational delivery of Retail Investments marketing programs. Acting as the Marketing point of contact for offer escalations, the role works with Line of Business and cross functional partners to track, reconcile, and resolve issues. The role also executes (with support) smaller, well-defined initiatives and deliverables.
KEY RESPONSIBILITIES
o Campaign & Program Support (30%)
Support execution of quarterly and seasonal marketing campaigns
Assist program leads with timelines, assets, and approvals
Support internal toolkits and sales enablement materials
Coordinate updates to company Website and internal platforms
Maintain trackers and delivery documentation
o Escalation Management & LOB Coordination (30%)
Act as primary Marketing point of contact for escalations
Work with Line of Business to intake, track, and reconcile issues
Coordinate with Operations, Legal, and Compliance on resolution
Maintain escalation logs and reporting
Support peak periods tied to launches or migrations
o Independent Project Support (20%)
Manage smaller, well-defined marketing or operational initiatives
Coordinate partners to deliver projects end to end
Ensure adherence to brand and compliance standards
Escalate risks and issues as needed
o Stakeholder Collaboration (20%)
Collaborate with internal partners across Marketing, Legal, Compliance, Digital
Support agency coordination when required
Respond to ad hoc requests within scope
EDUCATION & EXPERIENCE
University degree in Marketing, Business, or related field
3+ years marketing experience; financial services preferred
Experience supporting digital or direct marketing programs
MUST-HAVE SKILLS
Strong organization and coordination skills
Detail oriented; comfortable in regulated environments
Clear written and verbal communication
Able to manage multiple priorities
Nice-to-Have Skills
Experience working at a Marketing agency
Familiarity with data/analytics
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URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.
The recruiter in charge of this role is Zara
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.
Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!
Please note: Adherence to our end client’s vaccination policy is a requirement.
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Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: $30.32-$38.00 per hour
Work Location: Hybrid remote in Toronto, ON
💡 Quick Summary
Seeking a career-building opportunity? The Marketing Operations Manager – Retail Investments (Banking) position is now open for candidates interested in the Helper Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.