Job Description
Full job description
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
We are a busy and growing Foot & Ankle surgeons office seeking a full-time team member who is cross trained in both medical assisting and front desk responsibilities. The primary duties will be at the front desk, but you’ll also provide clinical support when needed, especially during high patient volume or staff absences. We're looking for someone organized, patient-focused, and eager to be part of a collaborative team.
Key Responsibilities:
Front Desk (Primary Role):
Greet and check in/out patients with professionalism and warmth
Answer and manage high-volume phone calls
Organize and schedule appointments
Verify insurance benefits in detail
Sanning and Importing patient documents
Monitor and respond to incoming emails and faxes.
Collect co-pays and assist with billing questions
Maintain confidentiality and adhere to HIPAA standards
Clinical (As Needed):
Room patients
Document patient history and chief complaints
Assist with procedures, X-rays, and DME dispensing
Prepare and clean treatment rooms and instruments
Ensure a safe and clean clinical environment
Help maintain supplies and inventory
Required Skills & Qualifications:
Experience in a medical office setting (front and/or back office)
EMR experience (eClinicalWorks preferred)
Strong understanding of insurance benefits
Excellent customer service and communication skills
Must be willing to learn and adapt to a fast-paced physician’s office
Organized, detail-oriented, and able to multitask
Comfortable working in both clinical and administrative roles
Familiar with Microsoft 365 and fast, accurate typing
Ability to effectively work as a team
Understanding of HIPAA and patient privacy standards
Office hours:
Mon - Thur: 8:30 am-12:00 pm, 1:00 pm-5:00 pm
Fri: 8:30 am-3:00 pm
Please submit a PDF resume with your employment history and two professional references. We’re constantly improving our workflow and patient experience, and we want someone who is ready to grow with us and help make positive changes.
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
We are a busy and growing Foot & Ankle surgeons office seeking a full-time team member who is cross trained in both medical assisting and front desk responsibilities. The primary duties will be at the front desk, but you’ll also provide clinical support when needed, especially during high patient volume or staff absences. We're looking for someone organized, patient-focused, and eager to be part of a collaborative team.
Key Responsibilities:
Front Desk (Primary Role):
Greet and check in/out patients with professionalism and warmth
Answer and manage high-volume phone calls
Organize and schedule appointments
Verify insurance benefits in detail
Sanning and Importing patient documents
Monitor and respond to incoming emails and faxes.
Collect co-pays and assist with billing questions
Maintain confidentiality and adhere to HIPAA standards
Clinical (As Needed):
Room patients
Document patient history and chief complaints
Assist with procedures, X-rays, and DME dispensing
Prepare and clean treatment rooms and instruments
Ensure a safe and clean clinical environment
Help maintain supplies and inventory
Required Skills & Qualifications:
Experience in a medical office setting (front and/or back office)
EMR experience (eClinicalWorks preferred)
Strong understanding of insurance benefits
Excellent customer service and communication skills
Must be willing to learn and adapt to a fast-paced physician’s office
Organized, detail-oriented, and able to multitask
Comfortable working in both clinical and administrative roles
Familiar with Microsoft 365 and fast, accurate typing
Ability to effectively work as a team
Understanding of HIPAA and patient privacy standards
Office hours:
Mon - Thur: 8:30 am-12:00 pm, 1:00 pm-5:00 pm
Fri: 8:30 am-3:00 pm
Please submit a PDF resume with your employment history and two professional references. We’re constantly improving our workflow and patient experience, and we want someone who is ready to grow with us and help make positive changes.
💡 Quick Summary
Seeking a career-building opportunity? The Medical Assistant / Front Desk Receptionist - Floater position is now open for candidates interested in the Health Jobs sector. This role in Dallas offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.