Primary Responsibilities:

Calling the Insurance companies and follow up on the outstanding Accounts Receivables.
Handling more complex/aged inventory.
Ensures assigned accounts are worked towards resolution.
Follow the basic rules as provided on the SOP
Assists in the resolution of outstanding issues from earlier transactions.
Expedites calls to the Insurance supervisor when there is a delay in the closure of the transaction or the transaction is crossing the processing timeline as per contract.
Achieve Production (100%) and Quality Target (98%)