Medical Customer Service

💰 $4,200 - $6,720 (Est.) 📍 Perth ⏰ Part Time 🕐 6 days ago

Job Description

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Job Description
At BioLife, we know that flexibility matters—especially for those balancing multiple commitments. That's why we're dedicated to creating meaningful part-time opportunities for our team.


This role is truly part-time, with most shifts lasting between 4 to 6 hours a day, 3+ days per week—designed to fit your life.
We’ll confirm your availability and shift days and times early in the interview process. And, because we value open communication, you’ll always be informed about any schedule changes in advance.
Our patients depend on the plasma we collect, so your reliability during your scheduled hours is greatly valued. However, our part-time roles are designed with the understanding that flexibility on both sides is key.

Whether you’re looking for extra income, a way to gain valuable experience, or a schedule that fits your busy life—BioLife welcomes part-time team members just like you! Start strong with our paid, interactive training program!

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute:
You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
You will screen new and repeat donors and take and record donor vital signs and finger stick results.
You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What you bring to Takeda:
High school diploma or equivalent
Ability to walk and/or stand for the entire work shift
Will work evenings, weekends, and holidays
Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
Fine motor coordination, depth perception, and ability to hear equipment from a distance
Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - NY - Bronx - Hunts
U.S. Starting Hourly Wage:

$21.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, ****** orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations
USA - NY - Bronx - Hunts
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt

No

💡 Quick Summary

Seeking a career-building opportunity? The Medical Customer Service position is now open for candidates interested in the Health Jobs sector. This role in Perth offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.

Sponsored

Job Details

Company Name: Biolife Plasma Services

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Medical Customer Service in Perth is $4,200 - $6,720 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Medical Customer Service is an on-site position based in Perth. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Medical Customer Service. Previous experience in Health Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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