Job Description
Job Opportunity: Medical Receptionist
Be the first friendly face of MindFlare!
About Us
At MindFlare, we believe it’s not just what you do – it’s how you do it. We take pride in delivering client- and family-centred services, combining compassion, professionalism, and a spark of fun to inspire real change in our community.
We are a therapist-owned and operated practice working predominantly in the Paediatric and Disability sectors, with a strong focus on supporting mental health across the lifespan. We are also a registered NDIS provider and are passionate about creating meaningful connections with our clients and team.
The Opportunity
We are looking for a bright, motivated, and highly organised Medical Receptionist to join our energetic team in a part-time or casual role. If you’re passionate about providing exceptional service and thrive in a fast-paced environment, we’d love to hear from you.
This position is based between both our Glenmore Park and Oran Park clinics, working 4 days per week:
Monday or Wednesday - Glenmore Park (negotiable on day)
Tuesday and Thursday - Oran Park (non negotiable)
Saturday - Glenmore Park (non negotiable)
What You'll Be Doing
Opening and closing the clinic as required
Greeting clients and visitors warmly and professionally
Managing a busy phone line with prompt and courteous communication
Booking and coordinating client appointments
Handling payments, following up on invoices, and managing billing queries
Uploading and managing client documents in our practice management system
Maintaining accurate client records and registrations
Liaising with referrers and other professionals
Supporting the broader admin and clinical teams
Running occasional errands to support clinic operations
What We’re Looking For
Highly organised with a strong attention to detail
Friendly, approachable, and professional demeanour
Strong verbal and written communication skills
Ability to build rapport with clients and their families
Confident multitasker who can work independently and within a team
Ability to stay calm and efficient under pressure
Proactive and takes pride in their work
Preferred Experience
Minimum 3 years’ experience in Medical or Allied Health administration
Familiarity with the NDIS and its administrative processes
Experience using Halaxy or other practice management software
Why You’ll Love Working at MindFlare
Beautiful, modern office spaces with free on-site parking
A supportive, collaborative team culture where your contributions are celebrated
EAP service for you and your immediate family
A workplace that values fun, connection, and balance
Regular team social events
The opportunity to grow alongside a vibrant and expanding practice
If you're ready to join a team that’s passionate about what they do and how they do it, apply now and bring your energy, warmth, and skills to MindFlare!
To apply, please submit your resume and a cover letter addressing the selection criteria and outlining why you believe you are a great fit for this position.
Job Types: Part-time, Casual
Pay: $40,000.00 – $55,000.00 per year
Expected hours: No less than 30 per week
Benefits:
Professional development assistance
Application Question(s):
Do you have knowledge of NDIS and NDIS Administrative processes?
Experience:
Reception: 3 years (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person
Be the first friendly face of MindFlare!
About Us
At MindFlare, we believe it’s not just what you do – it’s how you do it. We take pride in delivering client- and family-centred services, combining compassion, professionalism, and a spark of fun to inspire real change in our community.
We are a therapist-owned and operated practice working predominantly in the Paediatric and Disability sectors, with a strong focus on supporting mental health across the lifespan. We are also a registered NDIS provider and are passionate about creating meaningful connections with our clients and team.
The Opportunity
We are looking for a bright, motivated, and highly organised Medical Receptionist to join our energetic team in a part-time or casual role. If you’re passionate about providing exceptional service and thrive in a fast-paced environment, we’d love to hear from you.
This position is based between both our Glenmore Park and Oran Park clinics, working 4 days per week:
Monday or Wednesday - Glenmore Park (negotiable on day)
Tuesday and Thursday - Oran Park (non negotiable)
Saturday - Glenmore Park (non negotiable)
What You'll Be Doing
Opening and closing the clinic as required
Greeting clients and visitors warmly and professionally
Managing a busy phone line with prompt and courteous communication
Booking and coordinating client appointments
Handling payments, following up on invoices, and managing billing queries
Uploading and managing client documents in our practice management system
Maintaining accurate client records and registrations
Liaising with referrers and other professionals
Supporting the broader admin and clinical teams
Running occasional errands to support clinic operations
What We’re Looking For
Highly organised with a strong attention to detail
Friendly, approachable, and professional demeanour
Strong verbal and written communication skills
Ability to build rapport with clients and their families
Confident multitasker who can work independently and within a team
Ability to stay calm and efficient under pressure
Proactive and takes pride in their work
Preferred Experience
Minimum 3 years’ experience in Medical or Allied Health administration
Familiarity with the NDIS and its administrative processes
Experience using Halaxy or other practice management software
Why You’ll Love Working at MindFlare
Beautiful, modern office spaces with free on-site parking
A supportive, collaborative team culture where your contributions are celebrated
EAP service for you and your immediate family
A workplace that values fun, connection, and balance
Regular team social events
The opportunity to grow alongside a vibrant and expanding practice
If you're ready to join a team that’s passionate about what they do and how they do it, apply now and bring your energy, warmth, and skills to MindFlare!
To apply, please submit your resume and a cover letter addressing the selection criteria and outlining why you believe you are a great fit for this position.
Job Types: Part-time, Casual
Pay: $40,000.00 – $55,000.00 per year
Expected hours: No less than 30 per week
Benefits:
Professional development assistance
Application Question(s):
Do you have knowledge of NDIS and NDIS Administrative processes?
Experience:
Reception: 3 years (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Medical Receptionist position is now open for candidates interested in the Customer Care sector. This role in Glenmore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
