Job Description
Medical Receptionist
telehealth medical clinic | tasmania-based | remote-friendly
We are seeking a reliable, compassionate, and highly organised Medical Receptionist to join our growing telehealth clinic. This role is well suited to someone who values professionalism, discretion, and patient-centred care, and who takes pride in keeping systems running smoothly behind the scenes.
About the role:
You will be the first point of contact for patients and play an important role in creating a seamless and welcoming experience. Working closely with our clinical team, you will support the day-to-day operations of the clinic while maintaining the high standards our patients rely on.
This position supports a telehealth service providing high-quality, patient-centred care across Tasmania and the mainland.
The role will commence with guaranteed base hours of 9:00 am to 11:00 am, Monday to Wednesday. In addition to these hours, we require someone who is flexible and available to take on additional ad hoc shifts as needed.
This includes:
covering full days (9:00 am to 5:00 pm) at short notice when other staff members are unwell
covering planned annual leave
increased hours during school holidays and peak periods
As the clinic continues to grow, there is a strong expectation that this role will expand in both hours and responsibility.
This is an opportunity for someone interested in growing with the clinic, with potential to progress into a Practice Manager role over time.
Key responsibilities:
managing incoming calls, emails, and patient enquiries
booking and coordinating telehealth appointments
processing payments and issuing invoices
maintaining accurate and confidential patient records
using Best Practice for patient management and clinical workflows
preparing and managing documents and templates via HotDocs
liaising with doctors and staff to support clinic flow
assisting with general administrative tasks
About you:
must have experience using Best Practice and HotDocs
confident using practice management software and digital systems
excellent communication skills with a warm and professional manner
strong attention to detail and ability to manage multiple tasks
sound understanding of patient privacy and confidentiality requirements
able to work independently in a remote environment
highly flexible and available for short-notice shifts, holiday cover, and increasing hours over time
interested in long-term growth within a supportive healthcare team
Requirements
experience with BP and Hotdoc
own computer suitable for remote work
reliable internet connection
own phone
private workspace suitable for remote work
What we offer
a role designed to grow in both hours and responsibility
flexible, remote-friendly work arrangements
a supportive and respectful team culture
the opportunity to grow with an expanding clinic
potential career progression into a Practice Manager position
Applications will be reviewed as received, with the position available to commence in the coming weeks.
Job Type: Part-time
Pay: $25.00 – $30.00 per hour
Benefits:
Work from home
Experience:
Medical receptionist: 1 year (Required)
Location:
Hobart TAS (Required)
Work Location: Hybrid remote in Hobart TAS
telehealth medical clinic | tasmania-based | remote-friendly
We are seeking a reliable, compassionate, and highly organised Medical Receptionist to join our growing telehealth clinic. This role is well suited to someone who values professionalism, discretion, and patient-centred care, and who takes pride in keeping systems running smoothly behind the scenes.
About the role:
You will be the first point of contact for patients and play an important role in creating a seamless and welcoming experience. Working closely with our clinical team, you will support the day-to-day operations of the clinic while maintaining the high standards our patients rely on.
This position supports a telehealth service providing high-quality, patient-centred care across Tasmania and the mainland.
The role will commence with guaranteed base hours of 9:00 am to 11:00 am, Monday to Wednesday. In addition to these hours, we require someone who is flexible and available to take on additional ad hoc shifts as needed.
This includes:
covering full days (9:00 am to 5:00 pm) at short notice when other staff members are unwell
covering planned annual leave
increased hours during school holidays and peak periods
As the clinic continues to grow, there is a strong expectation that this role will expand in both hours and responsibility.
This is an opportunity for someone interested in growing with the clinic, with potential to progress into a Practice Manager role over time.
Key responsibilities:
managing incoming calls, emails, and patient enquiries
booking and coordinating telehealth appointments
processing payments and issuing invoices
maintaining accurate and confidential patient records
using Best Practice for patient management and clinical workflows
preparing and managing documents and templates via HotDocs
liaising with doctors and staff to support clinic flow
assisting with general administrative tasks
About you:
must have experience using Best Practice and HotDocs
confident using practice management software and digital systems
excellent communication skills with a warm and professional manner
strong attention to detail and ability to manage multiple tasks
sound understanding of patient privacy and confidentiality requirements
able to work independently in a remote environment
highly flexible and available for short-notice shifts, holiday cover, and increasing hours over time
interested in long-term growth within a supportive healthcare team
Requirements
experience with BP and Hotdoc
own computer suitable for remote work
reliable internet connection
own phone
private workspace suitable for remote work
What we offer
a role designed to grow in both hours and responsibility
flexible, remote-friendly work arrangements
a supportive and respectful team culture
the opportunity to grow with an expanding clinic
potential career progression into a Practice Manager position
Applications will be reviewed as received, with the position available to commence in the coming weeks.
Job Type: Part-time
Pay: $25.00 – $30.00 per hour
Benefits:
Work from home
Experience:
Medical receptionist: 1 year (Required)
Location:
Hobart TAS (Required)
Work Location: Hybrid remote in Hobart TAS
💡 Quick Summary
Seeking a career-building opportunity? The Medical Receptionist- post position is now open for candidates interested in the Health Jobs sector. This role in Hobart offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
