Job Description
Duties include: Checking patients in / greeting patients at the reception desk Monitoring the flow of patients into consulting and treatment rooms Answering the telephone Arranging patient appointments in line with Practice protocol Assisting with any patient queries Keeping EMIS updated (confirming patients details are correct) Printing off blood forms / issuing of forms Dealing with samples (collection/storage etc) Liaison between patient and clinician, where appropriate Taking messages for other medical staff Receipt of any post/deliveries, ensuring items for cold storage are dealt with appropriately Attend team meetings where required Help to cover any sickness/annual leave and work reasonable overtime, if required Undertake any training necessary to the tasks and responsibilities relevant to the role; keeping up to date with all mandatory training (to include but not limited to: GDPR, Safeguarding (Adult & Child), BLS, Fire, Equality & Diversity, Information Governance, Manual Handling, Infection Control) Take responsibility for own learning, development and performance in line with others undertaking the same role Act as a chaperone (if applicable, and only then after training completed and DBS in place) Ensuring the reception office is kept clean and tidy at all times Carrying out opening up/closing duties in line with Practice procedures (to include preparing the Practice areas for staff and patients, securing the premises, turning off lights/appliances, activating alarm) Adhere to all policies and procedures and to ensure safe working practices at all times
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💡 Quick Summary
Seeking a career-building opportunity? The Medical Receptionist|Administrator position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
