Job Description
Location
Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
Adhere to all functional and service SoP’s
- Deal with all general inquiries, explain procedures and make new and follow-up appointments.
- Smoothly facilitate, in a non-disruptive manner, patients without appointment needing urgent consultation. May require politely requesting patients with appointments to wait longer.
- Explain requirements to new patients to ensure procedures are completed without delay.
- Proactively communicate with waiting patients; keep them updated and help them when required.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Patient notes and correspondence:
w Accurately capture and ensure complete data updated on system;
w Accuracy of ultrasound, X-RAY, Echo, HSG & discharge summary reports.
- Ensure 100% report dispatch.
- Coordinate with related department for smooth patient transfers.
- Maintain required register and data, Online PNDT application
- Maintain stock and reorder and monitor cost saving.
Ä Fulfilling the Service Vision & Inter-department Coordination:
- Is well-groomed as per standard; maintains discipline and decorum.
- Responsible for the implementation of the Service Vision – ensures personalized care while delivering service.
- Collects customer feedback as per SoP.
- Engages well with Clinicians and colleagues, builds respect and rapport.
- Coordinates with support departments to ensure customers are comfortable and services are as per standard.
- Maintains a cordial interpersonal relationship with all colleagues.
Ä Personal Development:
- Attends in-service programs and trainings to enhance knowledge.
- Ensures is up to date with latest protocols and practices.
Major Job Qualifications / Specific Skills
Graduate
Fresher ; preferred Minimum 1 year experience in service delivery
- Strong functional knowledge. Good understanding of customer service skills
- Competence in:- computer skills , understands software.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,850.+8 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Application Question(s):
Are you a immediate joiner?
Work Location: In person
Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
Adhere to all functional and service SoP’s
- Deal with all general inquiries, explain procedures and make new and follow-up appointments.
- Smoothly facilitate, in a non-disruptive manner, patients without appointment needing urgent consultation. May require politely requesting patients with appointments to wait longer.
- Explain requirements to new patients to ensure procedures are completed without delay.
- Proactively communicate with waiting patients; keep them updated and help them when required.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Patient notes and correspondence:
w Accurately capture and ensure complete data updated on system;
w Accuracy of ultrasound, X-RAY, Echo, HSG & discharge summary reports.
- Ensure 100% report dispatch.
- Coordinate with related department for smooth patient transfers.
- Maintain required register and data, Online PNDT application
- Maintain stock and reorder and monitor cost saving.
Ä Fulfilling the Service Vision & Inter-department Coordination:
- Is well-groomed as per standard; maintains discipline and decorum.
- Responsible for the implementation of the Service Vision – ensures personalized care while delivering service.
- Collects customer feedback as per SoP.
- Engages well with Clinicians and colleagues, builds respect and rapport.
- Coordinates with support departments to ensure customers are comfortable and services are as per standard.
- Maintains a cordial interpersonal relationship with all colleagues.
Ä Personal Development:
- Attends in-service programs and trainings to enhance knowledge.
- Ensures is up to date with latest protocols and practices.
Major Job Qualifications / Specific Skills
Graduate
Fresher ; preferred Minimum 1 year experience in service delivery
- Strong functional knowledge. Good understanding of customer service skills
- Competence in:- computer skills , understands software.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,850.+8 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Application Question(s):
Are you a immediate joiner?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Medical Typist position is now open for candidates interested in the Lab Technician / Pharmacist Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Lab Technician / Pharmacist Jobs is a plus.
