Job Description
Posted: 17/04/2026
Closing Date: 01/05/2026
Salary: $68,512.00 - $72,248.00
Job Type: Contract
Location: Sydney
Job Category: Administration and Office,Call Centre and Customer Service,Other
The Australian College of Nursing (ACN) is the national, professional body representing, educating and connecting Australia's vibrant community of nurses. At ACN, we're proud of our diverse and dynamic workforce and are looking for similarly dedicated individuals to join our team.
We are committed to high performing teams, which is why ACN offers:
Dynamic, fast-paced working environment with a results-driven team
Hybrid work environment
Fantastic range of employee benefits, monthly ADO, Christmas Shutdown leave each year, and many more.
With a strong focus on 'Advancing Nursing, Shaping Health' – improving the careers of nurses and subsequently the quality of patient care in the community – you can be sure that you are joining an organisation that makes a positive impact.
So, if you are looking to be part of a high performing team within an affirmative and learning based culture, ACN is looking for you.
Job Description
The Membership Coordinator role is often the first point of membership contact, assisting with membership enquiries, addressing member concerns and processing new membership applications.
The position will operate within a high-volume environment and will be required to provide high quality customer service.
The Membership Coordinator plays a critical role in driving customer- centricity, promoting a positive brand reputation, and contributing to the organisation's growth and success.
Desired Skills and Experience
To be considered for this exciting role, you will need to meet the following selection criteria and demonstrate how you meet these in a covering letter:
Please note applications that do not include a cover letter addressing all the selection criteria and a CV will not be considered.
Selection Criteria
Previous, recent administrative experience in a customer service role
Excellent written, verbal, and interpersonal communication skills
Ability to work well within a team and also direct self with competing demands
Demonstrated high level computer skills and proficiency in the use of Microsoft suite
Proven ability and willingness to work collaboratively with a diverse group of internal and external stakeholders
Demonstrated ability to multitask in a high volume and deadline driven environment, whilst maintaining a high standard of work
Please note: This is a temporary full-time position offered on a 12-month fixed-term contract. Located either in our Sydney or Canberra office.
Whilst applications for this position will close at 4:00pm Friday 1 May 2026, they will be assessed as received and the successful applicant may be selected prior to the closing date.
First Nations People are encouraged to apply.
For enquiries or to request a copy of the position description, please email [email protected]
Closing Date: 01/05/2026
Salary: $68,512.00 - $72,248.00
Job Type: Contract
Location: Sydney
Job Category: Administration and Office,Call Centre and Customer Service,Other
The Australian College of Nursing (ACN) is the national, professional body representing, educating and connecting Australia's vibrant community of nurses. At ACN, we're proud of our diverse and dynamic workforce and are looking for similarly dedicated individuals to join our team.
We are committed to high performing teams, which is why ACN offers:
Dynamic, fast-paced working environment with a results-driven team
Hybrid work environment
Fantastic range of employee benefits, monthly ADO, Christmas Shutdown leave each year, and many more.
With a strong focus on 'Advancing Nursing, Shaping Health' – improving the careers of nurses and subsequently the quality of patient care in the community – you can be sure that you are joining an organisation that makes a positive impact.
So, if you are looking to be part of a high performing team within an affirmative and learning based culture, ACN is looking for you.
Job Description
The Membership Coordinator role is often the first point of membership contact, assisting with membership enquiries, addressing member concerns and processing new membership applications.
The position will operate within a high-volume environment and will be required to provide high quality customer service.
The Membership Coordinator plays a critical role in driving customer- centricity, promoting a positive brand reputation, and contributing to the organisation's growth and success.
Desired Skills and Experience
To be considered for this exciting role, you will need to meet the following selection criteria and demonstrate how you meet these in a covering letter:
Please note applications that do not include a cover letter addressing all the selection criteria and a CV will not be considered.
Selection Criteria
Previous, recent administrative experience in a customer service role
Excellent written, verbal, and interpersonal communication skills
Ability to work well within a team and also direct self with competing demands
Demonstrated high level computer skills and proficiency in the use of Microsoft suite
Proven ability and willingness to work collaboratively with a diverse group of internal and external stakeholders
Demonstrated ability to multitask in a high volume and deadline driven environment, whilst maintaining a high standard of work
Please note: This is a temporary full-time position offered on a 12-month fixed-term contract. Located either in our Sydney or Canberra office.
Whilst applications for this position will close at 4:00pm Friday 1 May 2026, they will be assessed as received and the successful applicant may be selected prior to the closing date.
First Nations People are encouraged to apply.
For enquiries or to request a copy of the position description, please email [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Membership Coordinator position is now open for candidates interested in the Customer Care Executive sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
