Job Description
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
The Meter Technical Specialist Senior is responsible for ensuring proper installation of meter field network technical assets, able to address design deficiencies in the field network by producing modifying proposed meter field network designs. The Meter Tecnical Specialist Senior will solve complex meter networking problems involving radio, ethernet, cellular, and satellite communications. This role will maintain meter field network equipment through the ability to lead, plan, and oversee testing, installation, and maintenance of field network technical assets within our distribution metering infrastructure. You will coordinate work activities with other departments, other utilities or outside companies. This role serves as liaison with customers, coordinate resources for all field network projects, ensure correct materials, equipment and manpower are provided for project completion, perform simple job design, and assist with the complex design. You are responsible for mentoring other Meter Communication Specialists for progression into a senior role.
Note: Some job duties include field activities that are performed outdoors at various project sites.
Who we’re looking for
• Technical Expertise in metering systems, including design, installation, and troubleshooting.
• Analytical Skills to solve complex problems using meter theory and advanced analysis techniques.
• Project Leadership experience managing multiple projects and coordinating cross-functional teams.
• Strong Communication skills for customer interaction and collaboration with internal and external partners.
• Adaptability to work in both office and field environments.
• Commitment to Safety and Quality, ensuring compliance with APS standards.
Minimum Requirements
• High school diploma/GED and minimum five (5) years related work experience, of which at least two (2) years experience must be in the Meter Technical Specialist role. In lieu of two (2) years experience as a Meter Technical Specialist, six (6) years of experience as an APS Polyphase Journeyman.
Preferred Knowledge, Skills Or Qualifications
• Six (6) years as a APS Polyphase Journeyman.
• T his position may require experience with rubber glove (RG) practices.
• Proficiency in computer skills, electronic theory, scientific math, circuit analysis, ESRM and NEC.
• Thorough knowledge of company safety rules and practices, and of the labor agreement, APS Construction Standards, Accident Prevention Manual and OSHA standards.
• Demonstrated high level of competence in leadership, decision making and planning/organizational skills.
• Must possess good communications and interpersonal skills.
Major Accountabilities
• Responsible for the development, coordination and implementation of weekly and daily work plans and schedules on a real-time basis for Meter Operations. Monitors crew shifts, work orders/assignments and actual work while mobile workforce management crews are in the field and adjusts schedules and assignments as needed.
• Manages Projects as assigned, serving as point of contact and project manager.
• Work directly with customer service, contractors, and customers for coordination of work order process on new installations, upgrades, conversions, and electrical service relocations. Supports activities of other departmental teams and external customers to ensure overall team success.
• Performs review of technical metering submittals for interconnection, Primary voltage metering, High Rise Network Metering.
• Develop and present resolution recommendations for system design/application problems, propose new equipment evaluations, system performance measurements, and routine maintenance procedures.
• Perform inspections per specification requirements or oversee the activities to ensure all inspections and repairs are completed thoroughly and on schedule. Maintain department documents.
• Coordinates with vendors for next generation technologies for use and implementation at APS
• Provide technical leadership in the direction and training of Polyphase Meterman in handling of more complex job and equipment.
• Maintain and update the Electric Service Requirements Manual and provide training accordingly. Approves drawings on service Entrance Sections, and may serve as a representative for the Metershop on the ESRM committee and EUSERC.
• Mentors other Meter Technical Specialists in coordination of daily work for the department.1
• Evaluates policies, processes, and procedures, developing and initiating actions to improve or make corrections as needed.
• Coordinates with training department for apprentice scheduling and apprentice training content
• Serves as the Designated Safety Observer on large scale projects to ensure safe execution of work practices on project. Which may include after hours and call out duties.
• Promote safety awareness and accident reductions through safety meetings, tailboards and implementation of safe work procedures and practices.
Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).
In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.
• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Working from a home office requires adequate technology and an appropriate ergonomic set up.
• Role types are subject to change based on business need.
Summary
The Meter Technical Specialist Senior is responsible for ensuring proper installation of meter field network technical assets, able to address design deficiencies in the field network by producing modifying proposed meter field network designs. The Meter Tecnical Specialist Senior will solve complex meter networking problems involving radio, ethernet, cellular, and satellite communications. This role will maintain meter field network equipment through the ability to lead, plan, and oversee testing, installation, and maintenance of field network technical assets within our distribution metering infrastructure. You will coordinate work activities with other departments, other utilities or outside companies. This role serves as liaison with customers, coordinate resources for all field network projects, ensure correct materials, equipment and manpower are provided for project completion, perform simple job design, and assist with the complex design. You are responsible for mentoring other Meter Communication Specialists for progression into a senior role.
Note: Some job duties include field activities that are performed outdoors at various project sites.
Who we’re looking for
• Technical Expertise in metering systems, including design, installation, and troubleshooting.
• Analytical Skills to solve complex problems using meter theory and advanced analysis techniques.
• Project Leadership experience managing multiple projects and coordinating cross-functional teams.
• Strong Communication skills for customer interaction and collaboration with internal and external partners.
• Adaptability to work in both office and field environments.
• Commitment to Safety and Quality, ensuring compliance with APS standards.
Minimum Requirements
• High school diploma/GED and minimum five (5) years related work experience, of which at least two (2) years experience must be in the Meter Technical Specialist role. In lieu of two (2) years experience as a Meter Technical Specialist, six (6) years of experience as an APS Polyphase Journeyman.
Preferred Knowledge, Skills Or Qualifications
• Six (6) years as a APS Polyphase Journeyman.
• T his position may require experience with rubber glove (RG) practices.
• Proficiency in computer skills, electronic theory, scientific math, circuit analysis, ESRM and NEC.
• Thorough knowledge of company safety rules and practices, and of the labor agreement, APS Construction Standards, Accident Prevention Manual and OSHA standards.
• Demonstrated high level of competence in leadership, decision making and planning/organizational skills.
• Must possess good communications and interpersonal skills.
Major Accountabilities
• Responsible for the development, coordination and implementation of weekly and daily work plans and schedules on a real-time basis for Meter Operations. Monitors crew shifts, work orders/assignments and actual work while mobile workforce management crews are in the field and adjusts schedules and assignments as needed.
• Manages Projects as assigned, serving as point of contact and project manager.
• Work directly with customer service, contractors, and customers for coordination of work order process on new installations, upgrades, conversions, and electrical service relocations. Supports activities of other departmental teams and external customers to ensure overall team success.
• Performs review of technical metering submittals for interconnection, Primary voltage metering, High Rise Network Metering.
• Develop and present resolution recommendations for system design/application problems, propose new equipment evaluations, system performance measurements, and routine maintenance procedures.
• Perform inspections per specification requirements or oversee the activities to ensure all inspections and repairs are completed thoroughly and on schedule. Maintain department documents.
• Coordinates with vendors for next generation technologies for use and implementation at APS
• Provide technical leadership in the direction and training of Polyphase Meterman in handling of more complex job and equipment.
• Maintain and update the Electric Service Requirements Manual and provide training accordingly. Approves drawings on service Entrance Sections, and may serve as a representative for the Metershop on the ESRM committee and EUSERC.
• Mentors other Meter Technical Specialists in coordination of daily work for the department.1
• Evaluates policies, processes, and procedures, developing and initiating actions to improve or make corrections as needed.
• Coordinates with training department for apprentice scheduling and apprentice training content
• Serves as the Designated Safety Observer on large scale projects to ensure safe execution of work practices on project. Which may include after hours and call out duties.
• Promote safety awareness and accident reductions through safety meetings, tailboards and implementation of safe work procedures and practices.
Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).
In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.
• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Working from a home office requires adequate technology and an appropriate ergonomic set up.
• Role types are subject to change based on business need.
💡 Quick Summary
Seeking a career-building opportunity? The Meter Technical Specialist, Senior position is now open for candidates interested in the Remote Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.