Job Description
At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.Youll assess commercial motor vehicle damage, ensure repairs are completed safely and cost-effectively, and manage claims with a focus on fair outcomes. Youll also work closely with customers to negotiate settlements and deliver an exceptional experience throughout the claims process.
As part of your toolkit, youll be provided with a fully maintained company vehicle, phone, and laptop to support you in delivering great service wherever you are.
This full-time opportunity, which offers a hybrid work environment with core hours of 8:30am to 5:00pm, Monday to Friday. You'll attend one anchor day per week and participate in our monthly team day held on the last Wednesday of each month. This is a permanent full-time role based in Gadigal Country (Sydney) or Dharug country (Parramatta).
What You'll Do
Assess Motor Vehicle damage in relation to Insurance claim/s including determining the safe and correct method of repair and identification of inconsistent damage.
Manage worklists within Service Levels Agreements to effectively control risk, ensuring that STC is compliant with regulations and industry codes.
Develop and maintain a strong relationship with a group of suppliers as appointed, in particular smash repairers and Service providers in order to optimise outcomes and to address and resolve complex issues, customer enquiries and complaints.
Provide exceptional Customer Experience to Insured and Third Party Customers.
What You'll Bring
Experience in Insurance Motor Vehicle Loss Assessing and Claims is a must.
Tertiary qualification/s in Motor Repair Trades.
Skilled in delivering exceptional customer service and negotiating fair claim outcome
Experience with heavy motor machinery would be an advantage.
Valid Drivers Licence.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.Industry-leading 20 weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply Applications close: Thursday 18 December 2026 11:59PM AEDTAdjustments and SupportIf you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
As part of your toolkit, youll be provided with a fully maintained company vehicle, phone, and laptop to support you in delivering great service wherever you are.
This full-time opportunity, which offers a hybrid work environment with core hours of 8:30am to 5:00pm, Monday to Friday. You'll attend one anchor day per week and participate in our monthly team day held on the last Wednesday of each month. This is a permanent full-time role based in Gadigal Country (Sydney) or Dharug country (Parramatta).
What You'll Do
Assess Motor Vehicle damage in relation to Insurance claim/s including determining the safe and correct method of repair and identification of inconsistent damage.
Manage worklists within Service Levels Agreements to effectively control risk, ensuring that STC is compliant with regulations and industry codes.
Develop and maintain a strong relationship with a group of suppliers as appointed, in particular smash repairers and Service providers in order to optimise outcomes and to address and resolve complex issues, customer enquiries and complaints.
Provide exceptional Customer Experience to Insured and Third Party Customers.
What You'll Bring
Experience in Insurance Motor Vehicle Loss Assessing and Claims is a must.
Tertiary qualification/s in Motor Repair Trades.
Skilled in delivering exceptional customer service and negotiating fair claim outcome
Experience with heavy motor machinery would be an advantage.
Valid Drivers Licence.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.Industry-leading 20 weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply Applications close: Thursday 18 December 2026 11:59PM AEDTAdjustments and SupportIf you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
💡 Quick Summary
Seeking a career-building opportunity? The Motor Assessor position is now open for candidates interested in the Remote Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
