Job Description
Location: pyrmont, NSW, AU, 2009
The Opportunity
Join our finance team as a Customer Allocations Officer and ensure accurate and efficient allocation of customer payments to their respective accounts. Reporting to the National Credit Manager, this opportunity will allow you to showcase your meticulous attention to detail, maintain precise financial records, reconcile payments, and resolve discrepancies while making a positive impact on our customers' experience.
This opportunity is initially a maternity leave cover until the end of December 2026, and can be based across our Pyrmont and Arndell Park offices.
What's on offer
Career development opportunities
Opportunity to learn our complex processes and use systems such as SAP and Salesforce
Great company culture and collaborative team environment
Nearby and on-site parking + public transport options
Option to work from home (hybrid)
What you'll be responsible for
Process credit card payments via online terminal, clear suspense accounts, handle EFT/cheque payments, and reconcile bank clearing accounts daily
Allocate payments to client accounts accurately and maintain proper customer relationships throughout the process
Address all claims and queries from internal/external customers efficiently, ensuring complete follow-through and resolution of payment discrepancies
Liaise with National Customer Allocations Supervisor on accounts receivable issues and communicate with customers to clarify payment details
What you'll need to be successful
At least 1 years experience within a similar role
Experience with debt management and analysis
G-Suite experience desirable but not essential
Experience using SAP is desirable (not essential)
Why Veolia?
Veolia values employees and their health and wellbeing. All of our employees are entitled to:
Employee share plan where employees have the opportunity to purchase discounted Veolia shares
Employee Assistance Program (EAP) through Assure which covers mental health, nutrition, financial, legal, coaching and career transition support
Bupa health insurance discount
Career development including formal training
You will also have access to corporate discounts, as well as eligibility to volunteer at one of Veolia's partnered volunteer organisations
The opportunity to work in a truly diverse and inclusive culture
Veterans are encouraged to visit our Veterans at Veolia webpage to discover what we can offer.
We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
We are a Circle Back Initiative Employer and commit to respond to every applicant
Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.
At Veolia we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples, Veterans, people with Disability, mature age and early careers, members of the LGBTI+ community, and people from all cultural backgrounds. We also encourage our Veterans to visit our Veterans at Veolia webpage.
The Opportunity
Join our finance team as a Customer Allocations Officer and ensure accurate and efficient allocation of customer payments to their respective accounts. Reporting to the National Credit Manager, this opportunity will allow you to showcase your meticulous attention to detail, maintain precise financial records, reconcile payments, and resolve discrepancies while making a positive impact on our customers' experience.
This opportunity is initially a maternity leave cover until the end of December 2026, and can be based across our Pyrmont and Arndell Park offices.
What's on offer
Career development opportunities
Opportunity to learn our complex processes and use systems such as SAP and Salesforce
Great company culture and collaborative team environment
Nearby and on-site parking + public transport options
Option to work from home (hybrid)
What you'll be responsible for
Process credit card payments via online terminal, clear suspense accounts, handle EFT/cheque payments, and reconcile bank clearing accounts daily
Allocate payments to client accounts accurately and maintain proper customer relationships throughout the process
Address all claims and queries from internal/external customers efficiently, ensuring complete follow-through and resolution of payment discrepancies
Liaise with National Customer Allocations Supervisor on accounts receivable issues and communicate with customers to clarify payment details
What you'll need to be successful
At least 1 years experience within a similar role
Experience with debt management and analysis
G-Suite experience desirable but not essential
Experience using SAP is desirable (not essential)
Why Veolia?
Veolia values employees and their health and wellbeing. All of our employees are entitled to:
Employee share plan where employees have the opportunity to purchase discounted Veolia shares
Employee Assistance Program (EAP) through Assure which covers mental health, nutrition, financial, legal, coaching and career transition support
Bupa health insurance discount
Career development including formal training
You will also have access to corporate discounts, as well as eligibility to volunteer at one of Veolia's partnered volunteer organisations
The opportunity to work in a truly diverse and inclusive culture
Veterans are encouraged to visit our Veterans at Veolia webpage to discover what we can offer.
We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
We are a Circle Back Initiative Employer and commit to respond to every applicant
Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.
At Veolia we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples, Veterans, people with Disability, mature age and early careers, members of the LGBTI+ community, and people from all cultural backgrounds. We also encourage our Veterans to visit our Veterans at Veolia webpage.
💡 Quick Summary
Seeking a career-building opportunity? The National Customer Allocations Officer position is now open for candidates interested in the Customer Care sector. This role in Pyrmont offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
