Network Engineer / MSP

Job description
Network Engineer - MSP

Location: West London

Salary: £42,000 - £50,000 DOE

Job Type: Full-time | Permanent

Industry: Managed Service Provider (MSP)

Overview

We are a growing Managed Service Provider based in West London seeking a skilled and motivated Network Engineer to join our technical team. You'll work across a diverse client base, managing and supporting network infrastructure, delivering project work, and providing high-level support. This role offers an excellent opportunity to work in dynamic environments and further your career in a fast-paced MSP setting.

Key Responsibilities
• Deploy, configure, and support routers, switches, firewalls, and wireless access points
• Troubleshoot network issues across Layer 1-3 in client environments (on-site and remote)
• Configure VPNs (site-to-site and client-to-site), firewalls, and network security appliances
• Monitor network health using RMM tools (e.g., Auvik, ConnectWise, N-able)
• Implement VLANs, manage routing, and optimise network performance
• Design and support Wi-Fi networks, ensuring signal strength and stability
• Assist with cloud network integration (Azure/AWS), including hybrid setups
• Document client networks, changes, and project work to a high standard
• Provide occasional on-site support across London and participate in on-call rotation

Required Skills & Experience
• Solid knowledge of IP networking, routing, switching, subnetting, and DNS/DHCP
• Experience with firewalls and security appliances (e.g., Fortinet, SonicWall, Cisco)
• Hands-on experience with MSP toolsets (RMM, PSA, documentation platforms)
• Strong understanding of VLANs, inter-VLAN routing, and managed switching
• Proven track record of deploying and troubleshooting wireless networks (e.g., Unifi, Meraki)
• Working knowledge of Azure/AWS networking fundamentals
• Clear written and verbal communication for client interaction and documentation
• Experience supporting VoIP/QoS solutions is a plus

Desirable Certifications
• CompTIA Network+ / Security+
• Cisco CCNA / CCNP
• Fortinet NSE 4+
• Microsoft Certified: Azure Network Engineer Associate

Why Join Us?
• Competitive salary (£42K-£50K DOE)
• Training and certification support
• Fast-paced, varied technical environment
• Opportunities for career progression
• Friendly, collaborative team based in West London

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