Job Description
Company Description
ibis Wellington: Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
Job Description
At Ibis Wellington, we are looking for a Night Auditor to join our Front Office team on a 12 Month Fixed Term basis. This role is perfect for someone with a keen eye for detail, excellent customer service skills, and a passion for hospitality.
Assist the Night Team in balancing daily transactions and preparing overnight reports.
Ensure guest accounts are accurate and provide helpful, clear information.
Deliver exceptional guest service during check-in, check-out, and throughout the night.
Maintain a safe and secure environment for guests and employees.
Follow the Night Audit checklist to ensure smooth operations
Qualifications
You will ideally have previous experience as a receptionist in a hotel environment, however not essential. In addition:
Exceptional communication skills both written, verbal and non-verbal.
You will be an organized individual with a high attention to detail who is also able to take initiative
Previous experience in a Reservations environment is an advantage
Past Receptionist experience would be advantageous
Manager Certificate and First Aid Certificate
Prior use of Opera cloud & TARS Database or similar PMS is preferred.
Ability to work a flexible roster including mornings, evenings, weekends and public holidays
You will have NZ residency or be holding a permanent NZ work visa. (immigration visa support or sponsorship is not available with this role)
Additional Information
At the Ibis Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Daily staff meals are on us while you're on duty.
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's Parental Leave Scheme: Supporting you in all stages of life.
Join in on staff celebrations and get recognised for your tenure.
Accor's refer-a-friend bonus
Access to our Employee Assistance Program
Join us at Ibis Wellington, where your career journey is as exciting as the destination!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
ibis Wellington: Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
Job Description
At Ibis Wellington, we are looking for a Night Auditor to join our Front Office team on a 12 Month Fixed Term basis. This role is perfect for someone with a keen eye for detail, excellent customer service skills, and a passion for hospitality.
Assist the Night Team in balancing daily transactions and preparing overnight reports.
Ensure guest accounts are accurate and provide helpful, clear information.
Deliver exceptional guest service during check-in, check-out, and throughout the night.
Maintain a safe and secure environment for guests and employees.
Follow the Night Audit checklist to ensure smooth operations
Qualifications
You will ideally have previous experience as a receptionist in a hotel environment, however not essential. In addition:
Exceptional communication skills both written, verbal and non-verbal.
You will be an organized individual with a high attention to detail who is also able to take initiative
Previous experience in a Reservations environment is an advantage
Past Receptionist experience would be advantageous
Manager Certificate and First Aid Certificate
Prior use of Opera cloud & TARS Database or similar PMS is preferred.
Ability to work a flexible roster including mornings, evenings, weekends and public holidays
You will have NZ residency or be holding a permanent NZ work visa. (immigration visa support or sponsorship is not available with this role)
Additional Information
At the Ibis Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Daily staff meals are on us while you're on duty.
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's Parental Leave Scheme: Supporting you in all stages of life.
Join in on staff celebrations and get recognised for your tenure.
Accor's refer-a-friend bonus
Access to our Employee Assistance Program
Join us at Ibis Wellington, where your career journey is as exciting as the destination!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
💡 Quick Summary
Seeking a career-building opportunity? The Night Auditor - Fixed Term 12 Months position is now open for candidates interested in the Customer Care sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
