Job Description
Customer Service
Full Job Description
Objectives of this Role
Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency. Identify and address customer needs with the goal of complete satisfaction. Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers. Meet customer service department sales targets, generating sales leads when opportunities arise. Follow company communications guidelines and procedures under minimal supervision. Recommend improvements to processes for improved company efficiency.
Required Skillsets: Customer Service Background Client Handling / Transition skills Team Management Skills Excellent communication and emailing Skills Good in research Skills US HealthCare Background (Added Advantage) WFO Only for Lucknow Location Shift – US Shift (8PM – 4AM) Experienced and Freshers Both can Apply
Job Types: Full-time Regular / Permanent, Fresher
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
Schedule:
• Night shift
• US shift
Ability to commute/relocate:
• Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor’s (Preferred)
Experience:
• Video Editing: 1 year (Preferred)
• total work: 1 year (Preferred)
• Video Production: 1 year (Preferred
Full Job Description
Objectives of this Role
Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency. Identify and address customer needs with the goal of complete satisfaction. Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers. Meet customer service department sales targets, generating sales leads when opportunities arise. Follow company communications guidelines and procedures under minimal supervision. Recommend improvements to processes for improved company efficiency.
Required Skillsets: Customer Service Background Client Handling / Transition skills Team Management Skills Excellent communication and emailing Skills Good in research Skills US HealthCare Background (Added Advantage) WFO Only for Lucknow Location Shift – US Shift (8PM – 4AM) Experienced and Freshers Both can Apply
Job Types: Full-time Regular / Permanent, Fresher
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
Schedule:
• Night shift
• US shift
Ability to commute/relocate:
• Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor’s (Preferred)
Experience:
• Video Editing: 1 year (Preferred)
• total work: 1 year (Preferred)
• Video Production: 1 year (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The Night position is now open for candidates interested in the Fresher Jobs sector. This role in Lucknow offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
