Job Description
Key responsibilities will include:
Overseeing general office operations
Implementing Practice policy and procedures
Maintaining the staff roster on a daily basis
Managing the front office and ensuring that clinics are run efficiently, with occasional travel to other clinics where necessary
Handling facility issues
Managing office supplies inventory
Preparing reports for and attending meetings with management
Providing support with staff onboarding, training, and retention
Resolving accounts issues with Medicare, health funds, third party debtors, and patients
Meeting and greeting patients and their families in a caring and compassionate manner
Answering phones and directing queries promptly and accurately
Receiving payments and issuing invoices/receipts using specialist medical software
Recording appointments, data entry and typing correspondence
Liaising with GPs, staff, specialists and allied health professionals and the broader medical community
Managing incoming and outgoing mail, verbal and electronic correspondence, faxes, and ensure distribution to the correct persons
General office duties as applicable to a premium specialist medical service
Essential criteria:
Previous experience working in a specialist medical practice
Computer literacy
Personal integrity and the ability to maintain a high level of professionalism and confidentiality
Excellent written and verbal communication skills
High attention to detail
Ability to communicate with a diverse range of people and personalities
Ability to work independently, show initiative, as well as work productively within a team environment
Professional manner, articulate, and well-presented
Previous experience with the use of medical practice management software (e.g. Genie or equivalent)
Knowledge of Medicare Item Numbers and applications
Knowledge of medical terminology
Knowledge of the Australian healthcare system
Experience in front desk triage
Availability on Mondays, Wednesdays, and Thursdays
In return for your professionalism and positive attitude, we offer competitive remuneration, and you will become part of a friendly, supportive, and cohesive team.
How to apply: Please submit your cover letter addressing the above criteria and resume by clicking on the “Apply” button.
Closing date: 5 November 2026. Please submit your application in the earliest possible instance.
💡 Quick Summary
Seeking a career-building opportunity? The Office Manager position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
