Officer Operations Team Leader Branch Operations

SkillsVery sound knowledge of GBS or an ERP system in another bank, and ability to work on ATS/SDS / SLS, other GBS applications.Excellent Inter-personal skills.Good computing and accounting skills.Quality conscious and having flair for constant process improvement.Ability to manage volumes with accuracy.Good knowledge of treasury products like account opening, time deposits, payments, cash managementWhat you can expectWhat would you like the power to do? At Bank of America, we ask this question every day of all those we serve. It is at the core of how we live our values, deliver our purpose, and achieve responsible growth.This is an opportunity to join a fast paced team with a huge focus on world class client experience. You can look forward to service, advice, and support and manage portfolio of Global Treasury Services MNC, FI and Middle Market clients by providing professional, courteous and high quality service in all aspects of cash management and account opening product and services. We make a continuous effort to improve the client experience by leveraging our people and new technologies to deliver the power to make business easier. Were also delivering an industry-leading employee experience by investing in operational excellence driven tech that simplifies your workflows, offering exceptional learning experiences.What you will doHandling of System operations related to client Account on boarding and Account maintenance.Responsible for approving and reviewing day-to-day transactions for operations functions as required.Ensures quality service and effective & efficient operations support for the unit.Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.Drive process improvement projects to reduce operating costs and improve service standards.Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.Ensuring adequate controls are in place and laid down guidelines are adequately followed.Ensure compliance with reporting/ response deadlinesResponsible for effectively handling treasury transactionsResponsible for maintaining efficient relationship with stakeholdersPreparation of Internal and Customer related MIS as per the requirement