Job Description
Excellent writing and communication skills required
Permanent Part-time position 0.7 FTE (28 hours per week)
Wellington CBD Location
Ko wai tatou | Who we are
The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.
As New Zealand's health watchdog, the Commissioner is involved in a wide spectrum of health concerns to ensure accountability in the healthcare system and promote high standards of care.
Job Description
Mo tenei turanga mahi | About this role
The primary purpose of the Official Information Act (OIA) Assistant role is to contribute to HDC's mission by promoting public confidence in HDC's openness and transparency in dealing with information requests and enhance HDC's compliance with the Official Information and Privacy Acts. The OIA Assistant will also contribute to HDC's mission of upholding consumer rights by providing support to the OIA Team Leader, Associate Commissioner, Legal, and the Legal Team.
Desired Skills and Experience
Ko nga- mea ka hiahiatia e koe kia angitu- te haere | What you'll need to be successful:
The ideal OIA Assistant will be a self-managing, resourceful, confident, and highly efficient individual who has the ability to carry out delegated tasks and projects independently. The OIA Assistant should show initiative in identifying improvements and/or potential risks and producing articulate practical options. Strong organisational and time-management skills are essential, as are strong communication and interpersonal skills and a willingness to `pitch in'. You will also need:
A complete or near-complete tertiary qualification in law or as a legal executive (preferable but not essential)
Excellent research and writing skills with an ability to produce logical and clearly written material
Excellent analytical skills and sound judgement
A proactive, flexible, and team-oriented approach
Exceptional organisational skills and analytical abilities with an innovative approach to problem solving
High standards of accuracy and attention to detail
Ability to respect confidentiality and use sound judgement, and a commitment to customer service
Time-management skills and the ability to multi-task and prioritise work, as well as manage deadlines
Ability to take and accept direction and feedback and to work in a co-operative manner
Proficiency in producing logically presented and clearly written material using the Microsoft Office suite
Ability to quickly establish and maintain working relationships with a wide variety of people
Basic understanding of the purpose and requirements of the OIA and Privacy Act or an interest in learning
Ability to communicate clearly and effectively with people from a wide cross-section of the community, including professional, administrative and consumer groups, people from non-English-speaking backgrounds, and people with disabilities
An understanding of government, the health and disability sectors, and the various stakeholders
An understanding of the social and religious beliefs and values of different cultural and ethnic groups in New Zealand, and the principles of the Treaty of Waitangi and the aims and aspirations of Maori
Awhe utu - Salary range
Under our remuneration framework, the base salary range for a full-time (1.0 FTE) position is $57,725-$72,156. As this role is 0.7 FTE, the applicable base salary will be pro-rated.
Please note that KiwiSaver/employer contributions are in addition to the base salary.
If you're keen to see the direct impact your contribution can have for the health and disability sector, this is your opportunity to see the positive outcomes first hand.
Apply now if you're ready to make a difference.
To download the OIA Assistant position description, please click here.
https://hdc.elmotalent.co.nz/uploads/hdc/files/PD-%20OIA%20Assistant.pdf
Me pehea te tono - How to apply
All applicants must complete the online HDC application form to be considered. Applications can be submitted via visitiong https://www.hdc.org.nz/careers/, Your CV and Cover Letter can be attached within the application.
E-mail enquiries to [email protected]
Applications for this role close 1 March 2026
Permanent Part-time position 0.7 FTE (28 hours per week)
Wellington CBD Location
Ko wai tatou | Who we are
The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.
As New Zealand's health watchdog, the Commissioner is involved in a wide spectrum of health concerns to ensure accountability in the healthcare system and promote high standards of care.
Job Description
Mo tenei turanga mahi | About this role
The primary purpose of the Official Information Act (OIA) Assistant role is to contribute to HDC's mission by promoting public confidence in HDC's openness and transparency in dealing with information requests and enhance HDC's compliance with the Official Information and Privacy Acts. The OIA Assistant will also contribute to HDC's mission of upholding consumer rights by providing support to the OIA Team Leader, Associate Commissioner, Legal, and the Legal Team.
Desired Skills and Experience
Ko nga- mea ka hiahiatia e koe kia angitu- te haere | What you'll need to be successful:
The ideal OIA Assistant will be a self-managing, resourceful, confident, and highly efficient individual who has the ability to carry out delegated tasks and projects independently. The OIA Assistant should show initiative in identifying improvements and/or potential risks and producing articulate practical options. Strong organisational and time-management skills are essential, as are strong communication and interpersonal skills and a willingness to `pitch in'. You will also need:
A complete or near-complete tertiary qualification in law or as a legal executive (preferable but not essential)
Excellent research and writing skills with an ability to produce logical and clearly written material
Excellent analytical skills and sound judgement
A proactive, flexible, and team-oriented approach
Exceptional organisational skills and analytical abilities with an innovative approach to problem solving
High standards of accuracy and attention to detail
Ability to respect confidentiality and use sound judgement, and a commitment to customer service
Time-management skills and the ability to multi-task and prioritise work, as well as manage deadlines
Ability to take and accept direction and feedback and to work in a co-operative manner
Proficiency in producing logically presented and clearly written material using the Microsoft Office suite
Ability to quickly establish and maintain working relationships with a wide variety of people
Basic understanding of the purpose and requirements of the OIA and Privacy Act or an interest in learning
Ability to communicate clearly and effectively with people from a wide cross-section of the community, including professional, administrative and consumer groups, people from non-English-speaking backgrounds, and people with disabilities
An understanding of government, the health and disability sectors, and the various stakeholders
An understanding of the social and religious beliefs and values of different cultural and ethnic groups in New Zealand, and the principles of the Treaty of Waitangi and the aims and aspirations of Maori
Awhe utu - Salary range
Under our remuneration framework, the base salary range for a full-time (1.0 FTE) position is $57,725-$72,156. As this role is 0.7 FTE, the applicable base salary will be pro-rated.
Please note that KiwiSaver/employer contributions are in addition to the base salary.
If you're keen to see the direct impact your contribution can have for the health and disability sector, this is your opportunity to see the positive outcomes first hand.
Apply now if you're ready to make a difference.
To download the OIA Assistant position description, please click here.
https://hdc.elmotalent.co.nz/uploads/hdc/files/PD-%20OIA%20Assistant.pdf
Me pehea te tono - How to apply
All applicants must complete the online HDC application form to be considered. Applications can be submitted via visitiong https://www.hdc.org.nz/careers/, Your CV and Cover Letter can be attached within the application.
E-mail enquiries to [email protected]
Applications for this role close 1 March 2026
💡 Quick Summary
Seeking a career-building opportunity? The OIA Assistant position is now open for candidates interested in the Customer Care sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
