Job Description
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.
Our client, a leading Retail company in Jewellery located at CG Road of Ahmedabad requires Ecommerce Sales Manager.
Position: E-Commerce Sales Manager Female
Location: C.G. Road, Ahmedabad
Gender: Any
Experience: 5 years (2years as Manager)
Salary: 6LPA
Qualification: Any Bachelor’s or Master’s degree
Office Timing: 0+:30 AM to 06:30 PM
Job Description
Overview:
The role of the Ecommerce Sales Manager is to lead the development and growth of the company’s e-commerce platform and channels with a customer-focused, commercially-driven mind-set. The ecommerce Sales Manager is responsible for developing and implementing e-commerce sales strategies and tactics and aligning business and technology development efforts to foster growth and customer satisfaction.
Role & Responsibilities:
• Develop sales and operational plans and follow up on day to day execution
• Design, develop and manage the company’s overarching customer journey and experience along all customer touchpoints and channels as per proven best practices
• Coordinates with internal and external stakeholders to ensure delivering optimal experiences to customers
• Develop and implement internal and external processes and procedures to support an efficient, seamless customer experience
• Lead the e-commerce platform and channels design and discuss plans for improvement
• Design and continuously improve the product catalogue
• Measure and improve customer experience and satisfaction and recommend and follow up on continuous improvement action plans
• Create & Implement strategies to generate repeat business & brand loyalty from existing & old customers.
• Define and measure operational KPIs for all aspects of the Customer Experience.
• Participate in the Division’s budgeting cycle and provide input to the budgeting process
• Ensure effective utilization of their respective Department’s budget, and report accurately on progress and challenges
• Participate in the identification and recruitment of key talents for their respective function
• Lead, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
• Set performance objectives, provide the necessary support, evaluate/appraise the team and provide regular feedback on performance
Qualifications
• A Bachelor’s or Master’s degree in a related field required.
• Overall 5+ years of experience with at least +2 years in manager level in sales & customer relations management preferably in Fashion/luxurious products industry or E-commerce.
• Experience working with c-Level and in a supervisory role strongly preferred experience in senior Sales or Product Development positions.
• Experience in the digital retailing market, B2C experience.
• Exemplary interpersonal, teamwork, and communication skills
Benefits:
• Almost all Indian festival leaves.
• All Sundays off (Except some offers run or Emergency work)
• 15 yearly paid leave. It's carried forward base
• Dinner Parties on some occasions
• All necessary documents we provide
• Birthday celebrations
If interested, please send your resume at [email protected]
Our client, a leading Retail company in Jewellery located at CG Road of Ahmedabad requires Ecommerce Sales Manager.
Position: E-Commerce Sales Manager Female
Location: C.G. Road, Ahmedabad
Gender: Any
Experience: 5 years (2years as Manager)
Salary: 6LPA
Qualification: Any Bachelor’s or Master’s degree
Office Timing: 0+:30 AM to 06:30 PM
Job Description
Overview:
The role of the Ecommerce Sales Manager is to lead the development and growth of the company’s e-commerce platform and channels with a customer-focused, commercially-driven mind-set. The ecommerce Sales Manager is responsible for developing and implementing e-commerce sales strategies and tactics and aligning business and technology development efforts to foster growth and customer satisfaction.
Role & Responsibilities:
• Develop sales and operational plans and follow up on day to day execution
• Design, develop and manage the company’s overarching customer journey and experience along all customer touchpoints and channels as per proven best practices
• Coordinates with internal and external stakeholders to ensure delivering optimal experiences to customers
• Develop and implement internal and external processes and procedures to support an efficient, seamless customer experience
• Lead the e-commerce platform and channels design and discuss plans for improvement
• Design and continuously improve the product catalogue
• Measure and improve customer experience and satisfaction and recommend and follow up on continuous improvement action plans
• Create & Implement strategies to generate repeat business & brand loyalty from existing & old customers.
• Define and measure operational KPIs for all aspects of the Customer Experience.
• Participate in the Division’s budgeting cycle and provide input to the budgeting process
• Ensure effective utilization of their respective Department’s budget, and report accurately on progress and challenges
• Participate in the identification and recruitment of key talents for their respective function
• Lead, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
• Set performance objectives, provide the necessary support, evaluate/appraise the team and provide regular feedback on performance
Qualifications
• A Bachelor’s or Master’s degree in a related field required.
• Overall 5+ years of experience with at least +2 years in manager level in sales & customer relations management preferably in Fashion/luxurious products industry or E-commerce.
• Experience working with c-Level and in a supervisory role strongly preferred experience in senior Sales or Product Development positions.
• Experience in the digital retailing market, B2C experience.
• Exemplary interpersonal, teamwork, and communication skills
Benefits:
• Almost all Indian festival leaves.
• All Sundays off (Except some offers run or Emergency work)
• 15 yearly paid leave. It's carried forward base
• Dinner Parties on some occasions
• All necessary documents we provide
• Birthday celebrations
If interested, please send your resume at [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Online Sales Manager Female position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.
