Job Description
Ideal candidate Profile & Qualifications:
The ideal candidate will have a strong commitment to leadership, employee development, an understanding of Lean and Six Sigma, and a keen interest in and familiarity with technical systems, in addition to an exceptional level of dedication, motivation, and intelligence. Demonstrated ability managing and developing large high performance teams of associates/managers is required. Demonstrated familiarity with general principles of workflow in an inbound call/email center, and current technologies to help manage that workflow. Must possess exceptional analytical capabilities.
The candidate should have a specialized skill set in running large scale production operations, preferably in a contact center environment. A Deep knowledge in continuous improvement methods such as Kaizen, Lean, DMAIC, etc. is required.
Preferred Qualifications
The ideal candidate will should have 18-20 years of experience in a fast paced, rapidly changing operations environment. Strong oral and written communication skills, as well as a strong technical and analytical aptitude are required. A bachelor's degree, or higher, in operations, or a related field, is required. The ideal degree would be in engineering, operations, supply chain or a related field. An advanced degree in a quantitative field is preferred (mathematics, stats, engineering, or science or an MBA).
Amazon is an equal opportunity employer.
Company - ADCI - Uttar Pradesh
💡 Quick Summary
Seeking a career-building opportunity? The Operations position is now open for candidates interested in the Operations Executive Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
