Job Description
Hiring For Operation Associates for Noida Location,
Job Description,
1.Managing Operations dashboard to maintain booked online consultations SLAs
2.Managing Ticketing dashboard to close users queries on time with proper resolution
3.Communicating with doctors and users on call in terms of operations management
4.Monitoring Quality Management System for doctor consultations
5.Ensuring pending requests getting confirmed within the TAT
6.Take ownership of customer issues reported and see problems through to resolution
Key Requirements,
• Business Development, Relationship building, Process oriented, Decision making
• Should have very good communication skills in Hindi and English
• Minimum 2 yrs experience in healthcare industry will be an added advantage
• Prior experience in the Teleconsultations department would be an added advantage.
Job Types: Full-time, Regular / Permanent
Pay: Up to ₹25,000.00 per month
Benefits:
• Health insurance
• Life insurance
• Provident Fund
Schedule:
• Day shift
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💡 Quick Summary
Seeking a career-building opportunity? The Operations position is now open for candidates interested in the Operations Executive Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
