Job Description
Job Role: Operations Administrator
Location: Head Office, Auckland (Greenlane)
Type: Full-time, permanent (40 hrs/week)
Te Mahi | About the Role
Make a difference behind the scenes — support the people who care for others.
We’re looking for a people-focused, detail-oriented and proactive Operations Administrator to support the smooth day-to-day running of our national services. In this role, you will drive operational efficiency and support service excellence across a nationwide healthcare provider. Healthvision NZ is seeking someone who thrives on keeping systems running smoothly and supports national teams to deliver quality care.
Reporting to the Chief Operations Officer, this permanent full-time (40 hours) role ensures consistency and efficiency across core processes, including payroll, scheduling, reporting, and communication.
You’ll work closely with regional teams, service managers and the senior leadership team, providing structured administrative support that enables teams to focus on delivering exceptional client care.
You’ll ensure consistency and efficiency across key operational processes, working collaboratively with our diverse teams and communities. With a people-first approach, you’ll provide structured and focused administrative support that keeps national services operating seamlessly, while enabling teams to concentrate on delivering exceptional client care.
Key responsibilities:
Provide administrative and coordination support to regional and national teams
Assist operations team with payroll timesheets, leave tracking, and weekly reporting
Maintain accurate records in our Customer Management system.
Help update and format Standard Operating Procedures (SOPs) and templates
Support onboarding logistics and continuous improvement projects
Circulate meeting notes and follow up on action points to ensure consistency across teams
He Momo | About you:
This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and values teamwork. The ideal candidate will have:
Proven admin or operations experience
Great organisational and time management skills.
Clear and confident communication, with great relationship-building skills and a calm, approachable manner.
Self-motivation and a collaborative nature
MS Office skills and general tech-savviness (Any customer management system experience would be advantageous).
Comfortable navigating complex administrative processes and delivering outcomes with minimal oversight.
High attention to detail, reliability, and a can-do attitude
Ki te huanga | Benefits
A values-driven culture that celebrates people who lead with care.
Ongoing supervision, support, and professional development
Opportunities to expand your skill set and progress your career
Access to an Employee Assistance Programme (EAP)
Birthday Leave (because your day matters too).
Te Whakahaerenga |The Organisation
Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.
We work closely with individuals, their families, and whānau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing. At Healthvision, our approach is grounded in collaboration, dedication, innovation and compassion- values that shape everything we do.
Tūhono Mai | Join Us
Apply today and be part of a team that truly cares.
Applicants must have the right to work legally in New Zealand.
Location: Head Office, Auckland (Greenlane)
Type: Full-time, permanent (40 hrs/week)
Te Mahi | About the Role
Make a difference behind the scenes — support the people who care for others.
We’re looking for a people-focused, detail-oriented and proactive Operations Administrator to support the smooth day-to-day running of our national services. In this role, you will drive operational efficiency and support service excellence across a nationwide healthcare provider. Healthvision NZ is seeking someone who thrives on keeping systems running smoothly and supports national teams to deliver quality care.
Reporting to the Chief Operations Officer, this permanent full-time (40 hours) role ensures consistency and efficiency across core processes, including payroll, scheduling, reporting, and communication.
You’ll work closely with regional teams, service managers and the senior leadership team, providing structured administrative support that enables teams to focus on delivering exceptional client care.
You’ll ensure consistency and efficiency across key operational processes, working collaboratively with our diverse teams and communities. With a people-first approach, you’ll provide structured and focused administrative support that keeps national services operating seamlessly, while enabling teams to concentrate on delivering exceptional client care.
Key responsibilities:
Provide administrative and coordination support to regional and national teams
Assist operations team with payroll timesheets, leave tracking, and weekly reporting
Maintain accurate records in our Customer Management system.
Help update and format Standard Operating Procedures (SOPs) and templates
Support onboarding logistics and continuous improvement projects
Circulate meeting notes and follow up on action points to ensure consistency across teams
He Momo | About you:
This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and values teamwork. The ideal candidate will have:
Proven admin or operations experience
Great organisational and time management skills.
Clear and confident communication, with great relationship-building skills and a calm, approachable manner.
Self-motivation and a collaborative nature
MS Office skills and general tech-savviness (Any customer management system experience would be advantageous).
Comfortable navigating complex administrative processes and delivering outcomes with minimal oversight.
High attention to detail, reliability, and a can-do attitude
Ki te huanga | Benefits
A values-driven culture that celebrates people who lead with care.
Ongoing supervision, support, and professional development
Opportunities to expand your skill set and progress your career
Access to an Employee Assistance Programme (EAP)
Birthday Leave (because your day matters too).
Te Whakahaerenga |The Organisation
Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.
We work closely with individuals, their families, and whānau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing. At Healthvision, our approach is grounded in collaboration, dedication, innovation and compassion- values that shape everything we do.
Tūhono Mai | Join Us
Apply today and be part of a team that truly cares.
Applicants must have the right to work legally in New Zealand.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Administrator position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
