Operations Analyst - 1 Year FTC

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Job Description:

This is an FTC Maternity cover position.

Business Unit Overview:

Global Operations and Business Services employees are unique individuals whose varied talents and experiences bring value to the way they deliver for the franchise. Whether you are analytical or creative, business savvy or a people person, Global Operations and Business Services provides an ideal opportunity to succeed.

The Global Operations and Business Services team is a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. We provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.

Within our core values, we foster a culture of diversity, inclusion and community support/giving.

Team Overview:

Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to provide banking, securities, and asset management services to clients globally. Global Business Services & Operations recruits highly motivated individuals who can help the Dealer and our clients facilitate business. Professionals in Global Business Services & Operations come from a variety of academic and professional backgrounds.

The successful candidate will be part of the Client Management team within Global Business Services & Operations. The team's primary responsibility is relationship management, coordination and management of onboarding of clients for TD Securities, globally. Client Management is also responsible for assisting with large client relationships initiatives that impact the dealer. The Client Management team is committed to ensuring services provided across the Bank and to its clients are delivered in a professional manner, that risk is minimised, and the client has a positive experience. The candidate is expected to think creatively, improve the daily process, and take responsibility and ownership for this to happen..

Job Description/Accountabilities:

Has a solid understanding of the client onboarding requirements including the new global regulatory framework, credit, legal and AML/KYC, FATCA, CRS, MiFID and understands the role of various stakeholders involved
Working with sales and trading to grow long term relationships with buy side clients as they organically grow with TD
Proactively working with buy side clients to assess needs and priorities daily
Assist the desk and stakeholders in managing priorities
Expediting the ability to trade whilst ensuring all required stakeholders are engaged and risks minimized.
Participate in new client and product strategies for the Dealer globally, offering value-added ideas and strategies
Work with the Front Office and internal stakeholders daily to understand the client needs and track and prioritize high value relationships
Working with stakeholders to understand regulatory and documentation requirements for large global institutional clients
Building and maintaining strong relationships with internal stakeholders
Maintain client status updates current in the database to track and monitor workflow
Escalate and manage client issues proactively and in a timely manner
Job Requirements

Undergraduate degree/ college diploma
Up to 6 years' experience of working experience in either buy side firms or Capital Markets industry
Understanding of Financial Markets and trading products
Proven ability to maintain and manage large client relationships
Demonstrates time management skills and commitment to delivering results within aggressive timelines and ability to support global desks
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Excellent communication and presentation skills to share recommendations with colleagues
High degree of intellectual curiosity, passion, and self-motivation
Ability to work independently and within a team environment experience
Ability to work within a diverse, global workforce that is client service oriented
Ability to understand and find appropriate applications for data and analysis results
Meticulous attention to detail and due diligence
Sound understanding of risk processes and methodologies
Demonstrates a high aptitude in time management
Design, creativity, and problem-solving skills
Fast learner who is dedicated to continuously improving their skills and expertise.
Strong OUTLOOK/EXCEL/POWERPOINT skills