Operations Coordinator | Healthcare

Job description
Who are we At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here. About The Role Knight Frank is looking to hire an Operations Coordinator to support the Healthcare Department, based at our Baker Street HQ. Why Knight Frank? Role: We are seeking a highly motivated and results-oriented Operations Coordinator to support the Healthcare Department. This role is key to ensuring smooth and efficient daily operations by coordinating processes and driving operational effectiveness across the team. Responsibilities: Provide proactive administrative support to the Corporate Healthcare team, including diary and inbox management, meeting coordination, and document preparation. Manage accurate record-keeping, conflict checks, file opening/closing on Workspace, and general data maintenance for the valuations team. Draft and format valuation reports, letters, presentations, pitch documents, and client communications to a high professional standard. Coordinate internal and client-facing presentations, working with creative and business development teams to ensure quality and consistency. Support financial coordination by reconciling WIP sheets and tracking billed/unbilled debtors, ensuring timely invoicing and quarterly deadlines are met. Organise and attend team meetings, strategy away days, and conferences, preparing relevant materials and tracking follow-up actions. Arrange UK and international travel, including booking transport/accommodation and preparing inspection schedules and itineraries. Lead onboarding for new starters and interns, coordinating induction plans and acting as a key point of contact throughout. Maintain compliance with internal systems, including absence tracking, mandatory training records, and up-to-date contact databases. Champion best practice in audit, compliance, and information security, ensuring processes are followed and policies are understood across the team. Coordinate team facilities and equipment needs, including office maintenance, refurbishment support, and disaster recovery planning. Manage and update CRM systems, marketing lists, and client records in collaboration with the Healthcare Operations team. Act as the team’s Marketing Coordinator, overseeing brand compliance, collateral creation, and social media activity across LinkedIn and Yammer. Coordinate pitches and business development efforts, working closely with internal teams and external suppliers to ensure delivery excellence. Plan and deliver events, from concept to execution, including venue sourcing, invite creation, collateral management, RSVP tracking, and on-site hosting. Key Experience Required: 3+ year experience in a similar operations or administrative role. Proficient using Microsoft Office. Competitive salary Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies. Your trusted partners in property. We work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.

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