Operations Coordinator | P2278|NH2718

Job highlights
Identified by Google from the original job post
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Basic MS Office Programs (Outlook, Excel, and Word) experience required
Proactive and resourceful
Ability to work effectively in a fast-paced environment
Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven
Must maintain valid driver’s license and clean, functional vehicle
Ability to develop and maintain meaningful business relationships with customers
Ability to lift up to 50 pounds on occasion
Ability to work overtime as necessary
Qualifications - Experience, Education, Certificates, And Licenses
College Degree or a High School Diploma with equivalent combination of education and experience
Benefits
USPack’s Benefits For Full Time Positions Include
401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays
USPack’s Benefits For Part Time Positions Include
401(K)
Paid Sick Time
Pay Rate: from $1+ - $22 per hour (Dependent upon experience level.)
Responsibilities
This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s)
This position is responsible to participate in the contracting activities associated with Independent Contractors (IC’s) that provide delivery equipment and transport products from our clients’ location(s) to designated locations as requested by the customer
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned
Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time
Create route pursuant to customer requirements
Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed
Monitor dispatch board to ensure customer requested delivery times are being met
Communicate any delays and/or problems to the customer and dispatch department
Ensure IC’s are providing services in the vehicle type requested by the customer
Ensure compliance with IC log in process and EC-mobile
Work directly with IC’s to assist with issues they may encounter while under dispatch
Assist in arranging for STAT coverage for customers, as needed
When necessary, will restructure routes as requested by the customer, to ensure on-time execution
Ensure IC’s are providing contracted delivery services in compliance with customer regulations
Assist with contracting of IC’s as needed
Complete daily service reports as required by the customer
Create and process administrative reports and paperwork as directed
Follow up with IC’s to ensure their paperwork is up to date, as needed
Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes
Perform other duties as assigned
Shift Days: Monday through Friday
Shift Hours: 11am - 7pm
Job description
USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.

Find out more at: www.gouspack.com

At USPack , we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

USPack’s Benefits For Full Time Positions Include
• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays

USPack’s Benefits For Part Time Positions Include
• 401(K)
• Paid Sick Time

This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This position is responsible to participate in the contracting activities associated with Independent Contractors (IC’s) that provide delivery equipment and transport products from our clients’ location(s) to designated locations as requested by the customer. This is an entry level position.

To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individual tasks shall include but not be limited to the following:

Essential Duties And Responsibilities
• Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
• Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed.
• Monitor dispatch board to ensure customer requested delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch department.
• Ensure IC’s are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log in process and EC-mobile.
• Work directly with IC’s to assist with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers, as needed.
• When necessary, will restructure routes as requested by the customer, to ensure on-time execution.
• Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
• Assist with contracting of IC’s as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with IC’s to ensure their paperwork is up to date, as needed.
• Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
• Perform other duties as assigned.

Qualifications - Knowledge, Skills, And Abilities
• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
• Must maintain valid driver’s license and clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.

Qualifications - Experience, Education, Certificates, And Licenses
• College Degree or a High School Diploma with equivalent combination of education and experience.
• Six Sigma Green Belt Certification preferred.

Shift Days: Monday through Friday

Shift Hours: 11am - 7pm

Pay Rate: from $1+ - $22 per hour (Dependent upon experience level.)

IND123

At USPack , our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.

We Are

Driven by integrity – We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion.

Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.

Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it.

Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible.

If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: recruiting@gouspack.com

United States
Ohio
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