Job Description
About Us
Tiffany & Co. has been defining style and celebrating love stories since 1837.
We are renowned for our design innovation, exceptional service, and heritage as one of the world's most recognizable luxury brands.
As an Operations Executive at our Pitt Street store, you will be part of creating milestones in our customers' lives, representing the Tiffany brand, and delivering excellence in customer service.
Job Responsibilities:
Oversight of all Back of House aspects, including Merchandising, Customer Service, and Client Services coordination
Inventory management, stock control, cycle count accuracy, shrinkage, and assortment level maintenance
Customer service supervision, repairs, servicing orders, and post-sale offerings
Client services supervision, customer telephone enquiries, stock availability, and post-sale offerings
Receiving and shipping functions oversight, transportation liaison, and customs clearance
Partnering with store management to ensure back of house processes support required service standards
Staff management, coaching, development, and training
Your Qualifications:
Tertiary Certificate or equivalent life/work experience
Minimum three years retail stock management/inventory control experience, preferably in the jewelry industry
Problem-solving ability, strong customer service ethics, excellent communication skills, and interpersonal skills
Proven multi-tasking experience with deadline meeting capabilities
Advanced skills in MS Word, Excel, and MIPS
What We Offer:
Competitive salary
Career development opportunities in a growth-oriented environment
Tiffany-designed training programs
Generous employee discounts
Tiffany & Co. has been defining style and celebrating love stories since 1837.
We are renowned for our design innovation, exceptional service, and heritage as one of the world's most recognizable luxury brands.
As an Operations Executive at our Pitt Street store, you will be part of creating milestones in our customers' lives, representing the Tiffany brand, and delivering excellence in customer service.
Job Responsibilities:
Oversight of all Back of House aspects, including Merchandising, Customer Service, and Client Services coordination
Inventory management, stock control, cycle count accuracy, shrinkage, and assortment level maintenance
Customer service supervision, repairs, servicing orders, and post-sale offerings
Client services supervision, customer telephone enquiries, stock availability, and post-sale offerings
Receiving and shipping functions oversight, transportation liaison, and customs clearance
Partnering with store management to ensure back of house processes support required service standards
Staff management, coaching, development, and training
Your Qualifications:
Tertiary Certificate or equivalent life/work experience
Minimum three years retail stock management/inventory control experience, preferably in the jewelry industry
Problem-solving ability, strong customer service ethics, excellent communication skills, and interpersonal skills
Proven multi-tasking experience with deadline meeting capabilities
Advanced skills in MS Word, Excel, and MIPS
What We Offer:
Competitive salary
Career development opportunities in a growth-oriented environment
Tiffany-designed training programs
Generous employee discounts
💡 Quick Summary
Seeking a career-building opportunity? The Operations Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.