Job Description
We are hiring for a Client Servicing operation profile to create long-term relationships oversee a portfolio of assigned customers, develop new business from existing clients and identify sales opportunities also having an experience in streaming.
Role and Responsibilities:
· Serve as the lead point of contact for all customer account management matters
· Assist with challenging client requests or issue escalations as needed.
· Providing technical assistance in the client site during the event.
· Basic streaming software knowledge (Nano Cosmos, Vmix).
· Monitoring, logging, and troubleshoot client network during events.
· Problem solving and analytical skills.
· Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
· Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
· Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
· Prepare reports on account status
· Assist with challenging client requests or issue escalations as needed
Requirements:
· Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
· Experience delivering client-focused solutions to customer needs
· Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
· Excellent listening, negotiation and presentation abilities
· Strong verbal and written communication skills
Job Types: Full-time, Permanent
Pay: Up to ₹1,000,000.00 per year
Schedule:
Monday to Friday
Experience:
client servicing: 2 years (Preferred)
streaming engineer: 2 years (Preferred)
total work: 3 years (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Operations Executive Assistant position is now open for candidates interested in the Operations Executive Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
