Operations Executive

MrMed is an online pharmacy in India, specializing in providing super-speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centered organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications and we are dedicated to making sure that every patient receives the necessary treatment they need.

MrMed is looking for a dynamic and highly motivated Operations Executive to join our team. The Operations Executive will play a pivotal role in ensuring seamless operations across various departments including billing, dispatching, logistics management, and more. The ideal candidate will possess exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. As an Operations Executive, you will be responsible for overseeing and optimizing operational processes, ensuring efficiency, accuracy, and customer satisfaction.

Our website - www.mrmed.in

Location - T Nagar, Chennai

Age Criteria - 18 to 26

Languages - English mandatory

Key Responsibility Areas:

· Billing and Invoicing – Generate and process accurate invoices for products sold. Verify and cross-check billing data to ensure accuracy.

· Dispatching – Timely dispatch of products to customers, ensuring timely deliveries by generating labels for product dispatch. Choose the optimum courier partner for each delivery and bring issues such as non-servicable pincodes, long delivery timelines, etc to Manager’s notice.

· Logistics Management - Liaise with courier partner and delivery personnel to track shipments and deliver promptly.

· Collaborate with sales, customer service, and other departments to resolve customer issues.

· Provide support and guidance to team members, fostering a positive and collaborative work environment.

· Work closely with internal teams to ensure accurate and timely billing, dispatch and delivery.

· Ensure compliance with company billing policies and procedures.

· Maintain proper documentation of billing activities for auditing purposes.

Desired Profile

· Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.

· 0-2 years of experience as a Operations Executive or similar role in billing, dispatch, etc.

· Strong mathematical and analytical skills.

· Excellent attention to detail and accuracy.

· Proficiency in using computer including basic software applications, excel, etc.

· Strong communication and interpersonal skills.

· Ability to prioritize tasks and manage time efficiently.

· Problem-solving skills and the ability to handle difficult situations with professionalism.

· Willingness to collaborate and work cohesively in a team setting.

If you are looking for a meaningful career that helps make a difference in people's lives, then join us at MrMed.

Job Types: Permanent, Full-time, Fresher

Salary: ₹15,000.00 - ₹22,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Day shift

Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
• Where do you live in Chennai? This role if for Chennai based applicants only (other city applications will be rejected)

Experience:
• total work: 1 year (Preferred)

Language:
• English fluently (Required)

Speak with the employer
+91-XXXXXXXXXX
Expected Start Date: 01/11/2024