Operations Manager

Location
Melbourne Western Suburbs VIC
 
Full job description
Overview
Work Type: Ongoing - Full-time
Salary: $107,737 - $131,457
Grade: Cog4
Occupation: Prison and corrective services
Location: Melbourne - Western suburbs
Reference: VG/6237_JUL25
At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, ****** orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
Have oversight of the day-to-day operational needs of the prison by providing direction, oversight of security and compliance.
Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
COG Grade 4: $107,737 to $131,457 plus superannuation.

The Department of Justice and Community Safety is seeking an Operations Manager to provide a critical role at the Metropolitan Remand Centre.
About the Business Unit
Metropolitan Remand Centre (MRC) is a 954-bed maximum-security facility for unsentenced male individuals located within the West Metropolitan Region. The facility includes three mainstream accommodation units, two protection units, two management units, and several spaces for those who require additional supports such as vulnerable prisoners, and prisoners at risk.
About the Role
The Operations Manager manages the high level, day-to-day operational needs of the prison, contributing to the ongoing strategic planning, implementation, and improvement of prison operations in a changing environment. The Operations Manager will be responsible for managing a team of custodial and non-custodial officers delivering a range of correctional services to MRC for which the incumbent will require superior leadership skills.
A good understanding of contemporary prisoner management and participant services practices are needed to ensure that prisoners are managed, and programs are provided consistent with Corrections Victoria's policies, procedures, and priorities. The Operations Manager will need to demonstrate a good understanding of the particular requirements of remand prisoners and have a sound knowledge of static, and dynamic security practices.
The Operations Manager has responsibility for overseeing all aspects of prisoner management and ensuring that MRC policies and procedures are followed. This will include liaising with a wide range of internal and external stakeholders to ensure that individual management issues and requirements are being met. The role also involves the coordination of information and services to the various areas within the prison, and the ability to develop and implement new policies and procedures. They will also be required to identify and address issues concerning the prison, prisoners, and staff.
To be successful in this role, you will have:
Provide leadership to staff, promoting Corrections Victoria's vision and managing staff in ways that reflect that vision.
Develop, manage, and ensure the quality of the delivery of custodial processes including offender management, movement control, operation of security equipment, reception and discharge, escorts, visitors and visits, urinalysis, searching, security procedures, disciplinary issues and hearings and Review and Assessment.
Ensure delivery of custodial services and integrate this delivery with education, industry, clinical services.
To learn more about this role before applying, please read the attached position description.
About you
To be successful in this role, you will have:
Demonstrated commitment to working with staff, prisoners, and other service providers in the delivery of an integrated, whole of prison program approach to reducing re-offending
Qualifications and/or demonstrated experience and skill in areas relevant to correctional delivery, offender management, OH&S/HR management, or offender treatment.
Qualifications/requirements
Preservice training (or jurisdictional equivalent) or the preparedness to complete certain modules of the preservice training.
Custodial Management is favourable but not essential.
How to Apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Applications close Monday 18 August 2025 at 11.59pm
Posted
28 July 2025

Australia
Victoria
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