Job Description
Active Adventures, winners of the Supreme Award and the Excellence in People and Capability Award at the Queenstown Business Awards, is seeking a dedicated and motivated leader for our Christchurch Operations Base.
Your Purpose:
Along with your Christchurch-based operations team, you’ll be responsible for successfully running all our New Zealand trips operating under our three global brands (Active Adventures, Austin Adventures, and Discovery Bicycle Tours). Your ultimate goal is super happy, safe guests who love their New Zealand experience, want to travel with us again and again, and recommend us to their friends and family.
Your Key Responsibilities:
Nationwide operations and guide team management
Overseeing the vehicle fleet and all trip logistics
Safety and emergency management
Enhancing the on-trip guest experience
Your Skills:
Exceptional, proven operations and organisational ability, ideally within tourism or similar industries
Proven ability to successfully lead and inspire a team
Customer focused - always considering the guest experience
Proven ability to successfully manage safety and mitigate risk
Your Workplace:
We are passionate about sharing our love for adventure with our friends from around the world – our valued guests. We’re big on cultural fit, and the wider team is best summed up by our ‘DNA’ (values) - we love adventure, we tell it like it is, we exceed expectations, we create meaningful connections, and we care deeply.
You’ll be part of a growing global adventure family. Although we’re headquartered in Queenstown, with an operations base for New Zealand trips run out of Christchurch, there are 40 of us around the globe, plus about 150 guides internationally. Our “HQ” team alone are based in 4 countries and 15 cities, many in the USA.
We embrace the nature of our business – we love what we do. There are opportunities for travel, flexible working, and to chase our most coveted annual employee award (win USD$10,000 in travel!).
Look forward to professional and personal growth as part of New Zealand’s largest, and most globally diverse, adventure travel company.
Learn, share and grow with your global operations team leader, and colleagues based in North America, South America and Europe.
Grow with the company as we continue to grow expand organically and through mergers and acquisitions.
For the right candidate, there’s an attractive salary package along with training, travel and professional development opportunities.
Specifics:
Full time
This role is based in Christchurch, with support from our headquarters in Queenstown and global colleagues
Next Steps
If this opportunity sounds like you, and you think our DNA is aligned with yours, get in touch. Submit your CV and a cover letter telling us why you’d be a great fit for our team. We can’t wait to get to know you.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Manager (New Zealand) position is now open for candidates interested in the Operations Executive Jobs sector. This role in Christchurch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
