Job Description
Job type
Permanent
Full-time
Location
Sydney NSW
Full job description
Operations Performance & Optimisation Lead (Financial Crime Operations)
508527
Sydney (Eora Nation), NSW, Australia
Legal, Risk and Compliance
Full Time - Permanent
The Opportunity
Step into a role where your insight and ideas directly strengthen how Tabcorp protects customers, communities, and the business. As Operations Performance & Optimisation Lead – Financial Crime Operations, you’ll play a pivotal role in lifting operational performance across our Financial Crime Operations team — turning data, process improvement, and smart ways of working into real, sustainable impact.
You’ll work closely with a highly engaged risk and operations team to lead performance optimisation initiatives that strengthen how Financial Crime Operations delivers day-to-day outcomes, now and into the future. Specifically, you will:
Lead operational improvement initiatives across workflows, case management, and reporting
Drive data-led insights through dashboards, scorecards, and performance analysis
Optimise investigation and escalation processes to improve turnaround times and efficiency
Partner with technology teams to support automation and system enhancements
Create clear performance reporting for senior leaders to support informed decisions
Embed sustainable change into business-as-usual operations through strong change management
What You’ll Bring
You bring a practical, analytical mindset and the confidence to turn insight into action — working collaboratively to lift performance across teams. You’ll also possess:
Experience in operational performance, process improvement, or business optimisation
Proven ability to analyse operational and transaction data to drive improvement
Strong capability in advanced Excel and data-driven reporting
Comfortable using data query or reporting tools to extract and interpret insights
Demonstrated success in leading cross-functional initiatives and embedding change
Clear, confident communicator who builds trust with stakeholders at all levels
What You’ll Get
We know that when we belong, we thrive. That’s why we offer:
Time for moments that matter, from birthdays to cultural leave and flexible public holidays
Access to our leading wellbeing app and programs to help you be your best
Team activities, competitions, awards, and free tickets to exclusive events
A diverse and inclusive culture where everyone belongs
About Us
We’re Tabcorp — home to TAB, Sky Racing, and MAX — shaping the future of our industry through digital innovation and cutting-edge technology. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play.
Our collaborative, high-energy culture makes it easy to connect, get things done, and deliver market-leading experiences. Here, you’ll belong where the action is and make Tabcorp your home ground.
Apply Now
Ready to make Tabcorp your home ground? Join a team that thrives on collaboration, inclusion, respect, and real connection.
We welcome and support people of all abilities — if you need adjustments during the process, email [email protected].
Apply Now
Permanent
Full-time
Location
Sydney NSW
Full job description
Operations Performance & Optimisation Lead (Financial Crime Operations)
508527
Sydney (Eora Nation), NSW, Australia
Legal, Risk and Compliance
Full Time - Permanent
The Opportunity
Step into a role where your insight and ideas directly strengthen how Tabcorp protects customers, communities, and the business. As Operations Performance & Optimisation Lead – Financial Crime Operations, you’ll play a pivotal role in lifting operational performance across our Financial Crime Operations team — turning data, process improvement, and smart ways of working into real, sustainable impact.
You’ll work closely with a highly engaged risk and operations team to lead performance optimisation initiatives that strengthen how Financial Crime Operations delivers day-to-day outcomes, now and into the future. Specifically, you will:
Lead operational improvement initiatives across workflows, case management, and reporting
Drive data-led insights through dashboards, scorecards, and performance analysis
Optimise investigation and escalation processes to improve turnaround times and efficiency
Partner with technology teams to support automation and system enhancements
Create clear performance reporting for senior leaders to support informed decisions
Embed sustainable change into business-as-usual operations through strong change management
What You’ll Bring
You bring a practical, analytical mindset and the confidence to turn insight into action — working collaboratively to lift performance across teams. You’ll also possess:
Experience in operational performance, process improvement, or business optimisation
Proven ability to analyse operational and transaction data to drive improvement
Strong capability in advanced Excel and data-driven reporting
Comfortable using data query or reporting tools to extract and interpret insights
Demonstrated success in leading cross-functional initiatives and embedding change
Clear, confident communicator who builds trust with stakeholders at all levels
What You’ll Get
We know that when we belong, we thrive. That’s why we offer:
Time for moments that matter, from birthdays to cultural leave and flexible public holidays
Access to our leading wellbeing app and programs to help you be your best
Team activities, competitions, awards, and free tickets to exclusive events
A diverse and inclusive culture where everyone belongs
About Us
We’re Tabcorp — home to TAB, Sky Racing, and MAX — shaping the future of our industry through digital innovation and cutting-edge technology. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play.
Our collaborative, high-energy culture makes it easy to connect, get things done, and deliver market-leading experiences. Here, you’ll belong where the action is and make Tabcorp your home ground.
Apply Now
Ready to make Tabcorp your home ground? Join a team that thrives on collaboration, inclusion, respect, and real connection.
We welcome and support people of all abilities — if you need adjustments during the process, email [email protected].
Apply Now
💡 Quick Summary
Seeking a career-building opportunity? The Operations Performance & Optimisation Lead position is now open for candidates interested in the Operations Executive Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
