Job Description
Job description
• Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
• Ensure contractual requirements and service level agreements for assigned client workflows are met
• Create, update, and maintain accurate protocols for editorial and/or production workflows
• Train and manage support staff performing daily peer review, editorial, and/or production tasks
• Be a proficient user of the manuscript management system, from workflow optimization to using system reports for monitoring timeliness and other indicators of journal health
• Proofread and refine correspondence and information going to journal stakeholders for grammar and clarity (e.g., decision letters, Instructions for authors and reviewers)
• Prepare agendas, reports, and/or presentations for editorial meetings
• Handle invited manuscripts and other special content workflows
• Collaborate with the editors on issue line-up or special issues
• Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
• Ensure contractual requirements and service level agreements for assigned client workflows are met
• Create, update, and maintain accurate protocols for editorial and/or production workflows
• Train and manage support staff performing daily peer review, editorial, and/or production tasks
• Be a proficient user of the manuscript management system, from workflow optimization to using system reports for monitoring timeliness and other indicators of journal health
• Proofread and refine correspondence and information going to journal stakeholders for grammar and clarity (e.g., decision letters, Instructions for authors and reviewers)
• Prepare agendas, reports, and/or presentations for editorial meetings
• Handle invited manuscripts and other special content workflows
• Collaborate with the editors on issue line-up or special issues
💡 Quick Summary
Seeking a career-building opportunity? The Opportunity | Fresher position is now open for candidates interested in the Helper Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.