Ops Leadership Role
Job details
Job description, work day and responsibilities
Job Title: Operations Leader
We are seeking a highly driven and experienced Operations Leader to oversee the end-to-end execution of residential interior projects. This role is critical to ensuring timely delivery, high-quality execution, and superior customer satisfaction across regions.
The ideal candidate will come from the home interiors, construction, modular furniture, or related service sectors, with a proven track record in operations, team management, and process excellence.
Key Responsibilities:
• Lead regional operations and ensure timely, cost-effective, and high-quality delivery of interior projects.
• Own customer experience throughout the customer journey.
• Own project handover timelines, vendor coordination, workmanship quality, and customer satisfaction metrics.
• Build and manage teams including senior managers, project managers, site supervisors.
• Collaborate with design, procurement, and warehouse teams to ensure smooth project execution.
• Create, monitor, and improve SOPs to drive operational efficiency and scale delivery capacity.
• Work closely with leadership on process excellence, cost optimization, and customer success initiatives.
Key Requirements:
• 8–12 years of experience in operations, preferably in home interiors, real estate, construction, or related sectors.
• People with experience in leadership roles in operations in startups can also apply.
• Proven experience in scaling and managing large fieldteams and vendor networks.
• Process-driven with strong analytical and problem-solving skills.
• Hands-on approach with an ability to work in fast-paced, execution-heavy environments.
• Excellent communication and client-handling abilities.
Educational Qualification:
• Graduate in Engineering / Architecture / Interior Design (preferred).
• MBA or relevant management certification is a plus.
The position is suitable for candidates with education
This position is suitable for fresh graduate
Company address
You will be redirected to another website to apply.
Offer ID: #1171326,
Published: 2 days ago,
Company registered: 3 months ago
