Job Description
Job Overview:
As an Order Entry/Customer Associate for our Equipment Rental Company, you will play a key role in ensuring smooth order processing and delivering excellent customer service. You will be responsible for accurately entering rental orders, coordinating with operations and sales teams, and assisting customers with inquiries.
Responsibilities:
Order Processing & Data Entry:
Accurately enter and process customer rental orders into the system.
Verify order details, pricing, and availability of equipment.
Update customer accounts and maintain accurate records.
Customer Service:
Assist customers via phone, email, or in-person with order inquiries, pricing, and rental availability.
Coordinate with operations/sales teams to ensure timely equipment delivery/pickup.
Provide product and service information to customers as needed.
Team Collaboration:
Work closely with the operations team to ensure order fulfillment.
Support other administrative tasks as needed.
Qualifications:
High school diploma or equivalent.
Basic computer skills.
Good communication and teamwork skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $21.87-$25.92 per hour
Expected hours: 20.0 per week
Benefits:
Company pension
Dental care
Disability insurance
Employee assistance program
Flexible schedule
Life insurance
Paid time off
Vision care
Work Location: Hybrid remote in Calgary, AB T2G 2A7
As an Order Entry/Customer Associate for our Equipment Rental Company, you will play a key role in ensuring smooth order processing and delivering excellent customer service. You will be responsible for accurately entering rental orders, coordinating with operations and sales teams, and assisting customers with inquiries.
Responsibilities:
Order Processing & Data Entry:
Accurately enter and process customer rental orders into the system.
Verify order details, pricing, and availability of equipment.
Update customer accounts and maintain accurate records.
Customer Service:
Assist customers via phone, email, or in-person with order inquiries, pricing, and rental availability.
Coordinate with operations/sales teams to ensure timely equipment delivery/pickup.
Provide product and service information to customers as needed.
Team Collaboration:
Work closely with the operations team to ensure order fulfillment.
Support other administrative tasks as needed.
Qualifications:
High school diploma or equivalent.
Basic computer skills.
Good communication and teamwork skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $21.87-$25.92 per hour
Expected hours: 20.0 per week
Benefits:
Company pension
Dental care
Disability insurance
Employee assistance program
Flexible schedule
Life insurance
Paid time off
Vision care
Work Location: Hybrid remote in Calgary, AB T2G 2A7
💡 Quick Summary
Seeking a career-building opportunity? The Order Entry/Customer Associate position is now open for candidates interested in the Operations Executive Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.