Job Description
Deliver outreach programmes and student engagement activities.
Build relationships and support inclusive communities.
Permanent, full-time role based at AUT's City Campus.
Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.
AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, ****** orientations, religious and political beliefs, socio-economic situations and accessibility needs.
The Opportunity | Te Whiwhinga mahi
Join Te Mātāpuna Library & Learning Services as an Outreach and Engagement Officer at the City Campus Library, where you will play a key role in creating inclusive, vibrant spaces that support student success and wellbeing. This position offers the chance to design and deliver engaging programmes, events, and content that enhance learning experiences and foster community connections. If you are passionate about collaboration, creativity, and making a positive impact in an educational environment, this is an exciting opportunity to contribute to AUT’s mission.
About you | Ko wai koe
If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.
To be successful in this role, you will have:
A collaborative mindset, with the ability to build relationships across diverse teams and communities
Strong communication skills and the ability to create engaging digital and physical content
Proven experience in customer service, with a warm and professional approach to enquiries and support
Curiosity, creativity, and a practical, results-focused approach to programme delivery and outreach
A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).
This role would be ideal for a recent graduate with experience in one or more of the following:
Student outreach and engagement
Customer services or events
Creating work-related social media and other communications content
As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.
You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.
What we offer | Ngā āhuatanga kei a mātou
At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:
Professional development and funded study pathways to keep you moving forward.
Free gym membership.
Flexible working and a strong, caring culture that supports belonging.
Recognition frameworks that reflect your contribution and how you live our values.
The tools and trust to make a meaningful difference every day.
Māori and Pacific development programmes that strengthen our shared purpose.
Cultural capability uplift development programmes for all staff.
How to apply | Me pēhea te tuku tono
Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.
Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.
Further Information | Pārongo Anō
Salary Ranges | Ngā Utu: $59,000 - $60,000 per annum (dependent on experience and qualifications)
Closing Date | Te rā aukati: 28th February 2026, 11:55pm
Job Reference | Tohutoro Mahi: 94344
Full-time denotes 37.5 hours per week
Nā tō rourou, nā taku rourou ka ora ai te iwi.
With your food basket and my food basket, the people will thrive.
JOB DETAILS
Reference #
94344
Location (s)
City Campus
Employment type (s)
Full-time permanent
Closes on
28 Feb 2026 23:55
Expertise
Library
Experience level (s)
Graduate (Qualified, no experience)
More details (document)
PD 10706 - Outreach and Engagement Officer.pdf
Posted on
16 Feb 2026
Build relationships and support inclusive communities.
Permanent, full-time role based at AUT's City Campus.
Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.
AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, ****** orientations, religious and political beliefs, socio-economic situations and accessibility needs.
The Opportunity | Te Whiwhinga mahi
Join Te Mātāpuna Library & Learning Services as an Outreach and Engagement Officer at the City Campus Library, where you will play a key role in creating inclusive, vibrant spaces that support student success and wellbeing. This position offers the chance to design and deliver engaging programmes, events, and content that enhance learning experiences and foster community connections. If you are passionate about collaboration, creativity, and making a positive impact in an educational environment, this is an exciting opportunity to contribute to AUT’s mission.
About you | Ko wai koe
If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.
To be successful in this role, you will have:
A collaborative mindset, with the ability to build relationships across diverse teams and communities
Strong communication skills and the ability to create engaging digital and physical content
Proven experience in customer service, with a warm and professional approach to enquiries and support
Curiosity, creativity, and a practical, results-focused approach to programme delivery and outreach
A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).
This role would be ideal for a recent graduate with experience in one or more of the following:
Student outreach and engagement
Customer services or events
Creating work-related social media and other communications content
As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.
You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.
What we offer | Ngā āhuatanga kei a mātou
At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:
Professional development and funded study pathways to keep you moving forward.
Free gym membership.
Flexible working and a strong, caring culture that supports belonging.
Recognition frameworks that reflect your contribution and how you live our values.
The tools and trust to make a meaningful difference every day.
Māori and Pacific development programmes that strengthen our shared purpose.
Cultural capability uplift development programmes for all staff.
How to apply | Me pēhea te tuku tono
Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.
Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.
Further Information | Pārongo Anō
Salary Ranges | Ngā Utu: $59,000 - $60,000 per annum (dependent on experience and qualifications)
Closing Date | Te rā aukati: 28th February 2026, 11:55pm
Job Reference | Tohutoro Mahi: 94344
Full-time denotes 37.5 hours per week
Nā tō rourou, nā taku rourou ka ora ai te iwi.
With your food basket and my food basket, the people will thrive.
JOB DETAILS
Reference #
94344
Location (s)
City Campus
Employment type (s)
Full-time permanent
Closes on
28 Feb 2026 23:55
Expertise
Library
Experience level (s)
Graduate (Qualified, no experience)
More details (document)
PD 10706 - Outreach and Engagement Officer.pdf
Posted on
16 Feb 2026
💡 Quick Summary
Seeking a career-building opportunity? The Outreach and Engagement Officer position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
