Job Description
Full job description
Overview:
Overview
The Outside Sales & Design Consultant is a highly skilled salesperson with a proven track record of results and provides exceptional service in premium custom designs and organizational solutions for the whole home. This role designs and sells premium custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.
This position services the DFW market.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Consistently meets or exceeds personal sales goals, lead to sold conversion and positive customer net promotor surveys
Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home
Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals to support business growth
Collaborates, partners and maintains consistent communication with key stakeholders, including customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation
Remains current and adheres with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation
Proficiently and consistently uses company tools and email to effectively manage all aspects of customer relationship from consultation to installation
Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
Maintains discretion related to all confidential/sensitive company and customer information
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. $35,000 base draw, upwards of $120,000 total take home pay with uncapped commission.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Experience and Skills Required
College degree preferred
2-5 years of outside sales experience preferred; experience with custom spaces or custom closets a plus
Proven track record of exceeding sales goals with a strong drive for continual success
Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently
Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
Strong relationship-building skills with the ability to connect with local interior designers, realtors, home builders, and other community partners
Commitment to delivering exceptional customer experiences and closing projects through a consultative, customer-centered approach
Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; design tools; and Windows-based systems, with strong overall technical skills
Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
Ability to pass a Motor Vehicle Records report and criminal background check
Ability to work outside the store in accordance with the Company’s Telecommuting Policy
Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
Ability to work within and exemplify The Container Store brand which we describe as fun, authentic, and team-focused
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
Overview:
Overview
The Outside Sales & Design Consultant is a highly skilled salesperson with a proven track record of results and provides exceptional service in premium custom designs and organizational solutions for the whole home. This role designs and sells premium custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.
This position services the DFW market.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Consistently meets or exceeds personal sales goals, lead to sold conversion and positive customer net promotor surveys
Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home
Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals to support business growth
Collaborates, partners and maintains consistent communication with key stakeholders, including customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation
Remains current and adheres with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation
Proficiently and consistently uses company tools and email to effectively manage all aspects of customer relationship from consultation to installation
Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
Maintains discretion related to all confidential/sensitive company and customer information
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. $35,000 base draw, upwards of $120,000 total take home pay with uncapped commission.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Experience and Skills Required
College degree preferred
2-5 years of outside sales experience preferred; experience with custom spaces or custom closets a plus
Proven track record of exceeding sales goals with a strong drive for continual success
Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently
Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
Strong relationship-building skills with the ability to connect with local interior designers, realtors, home builders, and other community partners
Commitment to delivering exceptional customer experiences and closing projects through a consultative, customer-centered approach
Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; design tools; and Windows-based systems, with strong overall technical skills
Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
Ability to pass a Motor Vehicle Records report and criminal background check
Ability to work outside the store in accordance with the Company’s Telecommuting Policy
Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
Ability to work within and exemplify The Container Store brand which we describe as fun, authentic, and team-focused
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
💡 Quick Summary
Seeking a career-building opportunity? The Outside Sales & Design Consultant position is now open for candidates interested in the Retail & Wholesale sector. This role in Dallas offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.