Job Description
Cancer Council NSW is Australia’s leading cancer organisation and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award awarding winning culturally connected environment.
About Us
Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.
At CCNSW we understand that nothing feels better than doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia.
Together, we will work towards our goal of a cancer free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we’re here for meaningful careers that feel good.
About The Team
The Cancer Information and Support Services Division (‘CISS’) aims to empower and support people affected by cancer, so that no-one faces cancer alone. This is a new role in the Client Experience team within CISS, reporting to the Specialist, Legal & Financial Support Services. Client Experience puts the client at the centre of everything we do and ensures our work aligns to Cancer Council’s NSW vision, strategy and values. This team facilitates the provision of financial, legal and practical support services to people affected by cancer experiencing financial hardship, in order to relieve the financial burden associated with a cancer diagnosis.
About The Role
The key purpose of the Paralegal role is to support the delivery of pro bono professional services to people affected by cancer experiencing legal, financial and workplace issues through Cancer Council’s Legal, Financial and Workplace Referral Services.
This role will commence as soon as possible, for a 10-month period. The role could be either full-time or part-time (4 days) depending on the successful candidate. This role is based primarily in our Head office (in Woolloomooloo), with some work-from-home flexibility offered (depending on working days and once initial onboarding and training period has ended).
Key Responsibilities Of The Role
Under the supervision of the Legal & Financial Support Servies Specialist:
Contact clients to assess their legal, financial and/or workplace issues as well as their eligibility for pro bono assistance
Proactively identify issues and appropriate solutions for clients
Support with the day-to-day case management of the Legal, Financial and Workplace Referral Services including supporting the LFSS Specialist to maintain key stakeholder relationships including referrers and pro bono service providers
Assist with service specific projects as required (e.g. service optimisation or research into relevant legal, financial, workplace and/or issues).
Maintain high quality client data and file management in our CRM and support with administrative tasks as required; and
Any other duties that may be required to meet the needs of the organisation
Essential
About you
A tertiary qualification in law or relevant field, or two years' experience working in the coordination of support services or delivering pro bono services.
High level written and oral communication skills.
Skills and experience in communicating with vulnerable clients.
Project management and/or project coordination experience.
Capacity to take initiative, problem solve and manage competing priorities..
Demonstrated relationship management skills and ability to work effectively with a range of stakeholders (both internally and externally).
Ability to work independently and as a part of a team.
Desirable
Experience in not-for-profit or pro bono sector.
Basic knowledge of or interest in oncology, cancer services and the needs of persons affected by cancer.
About Us
Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.
At CCNSW we understand that nothing feels better than doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia.
Together, we will work towards our goal of a cancer free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we’re here for meaningful careers that feel good.
About The Team
The Cancer Information and Support Services Division (‘CISS’) aims to empower and support people affected by cancer, so that no-one faces cancer alone. This is a new role in the Client Experience team within CISS, reporting to the Specialist, Legal & Financial Support Services. Client Experience puts the client at the centre of everything we do and ensures our work aligns to Cancer Council’s NSW vision, strategy and values. This team facilitates the provision of financial, legal and practical support services to people affected by cancer experiencing financial hardship, in order to relieve the financial burden associated with a cancer diagnosis.
About The Role
The key purpose of the Paralegal role is to support the delivery of pro bono professional services to people affected by cancer experiencing legal, financial and workplace issues through Cancer Council’s Legal, Financial and Workplace Referral Services.
This role will commence as soon as possible, for a 10-month period. The role could be either full-time or part-time (4 days) depending on the successful candidate. This role is based primarily in our Head office (in Woolloomooloo), with some work-from-home flexibility offered (depending on working days and once initial onboarding and training period has ended).
Key Responsibilities Of The Role
Under the supervision of the Legal & Financial Support Servies Specialist:
Contact clients to assess their legal, financial and/or workplace issues as well as their eligibility for pro bono assistance
Proactively identify issues and appropriate solutions for clients
Support with the day-to-day case management of the Legal, Financial and Workplace Referral Services including supporting the LFSS Specialist to maintain key stakeholder relationships including referrers and pro bono service providers
Assist with service specific projects as required (e.g. service optimisation or research into relevant legal, financial, workplace and/or issues).
Maintain high quality client data and file management in our CRM and support with administrative tasks as required; and
Any other duties that may be required to meet the needs of the organisation
Essential
About you
A tertiary qualification in law or relevant field, or two years' experience working in the coordination of support services or delivering pro bono services.
High level written and oral communication skills.
Skills and experience in communicating with vulnerable clients.
Project management and/or project coordination experience.
Capacity to take initiative, problem solve and manage competing priorities..
Demonstrated relationship management skills and ability to work effectively with a range of stakeholders (both internally and externally).
Ability to work independently and as a part of a team.
Desirable
Experience in not-for-profit or pro bono sector.
Basic knowledge of or interest in oncology, cancer services and the needs of persons affected by cancer.
💡 Quick Summary
Seeking a career-building opportunity? The Paralegal position is now open for candidates interested in the Work from home Jobs sector. This role in Elizabeth Bay offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
