Job Description
Part Time - Admission Host (VR Operator)
Location Name SEA LIFE Kelly Tarlton's Auckland
Job Locations NZ-AUK-Auckland
Job ID
2026XXXXXX
Employment Type
Variable
Offer/Contract Type
No End Date
Location (Country-State-City)
NZ-AUK-Auckland
What you'll bring to the team
Are you looking to take customer service to new heights? How would you like to spend your day in one of Auckland’s most iconic tourist attractions? If this sounds good to you then we have the ideal role for you.
We are currently looking for an Admission Host to join our fantastic team at SEA LIFE Kelly Tarlton’s, Auckland on a Part Time basis.
About the Role
All of our roles are focused on ensuring that our guests are having the most amazing experiences, and here at Merlin we have a real focus on FUN!!
The role of VR Operator is to operate and promote the VR experience within the attraction, actively sell VR tickets to guests, ensure the safe and smooth running of the VR equipment, and deliver an engaging and memorable guest experience.
The role may also involve cross-training and supporting other departments within the attraction as operationally required.
About You
The ideal candidate for this role will have a passion for guest experience with a focus on fun. They will be proactive in their approach to customer service with a positive attitude towards interaction with our guests and upselling techniques. Previous experience in a similar role is a plus, but a desire to work in the entertainments industry is essential. The ideal candidate must be available to work on weekends. Excellent spoken English and confident presentation skills are all required. Experience or knowledge about marine animals is favourable but not essential to the role.
Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun
About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. In Australia and New Zealand, we have 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
SEA LIFE Kelly Tarlton’s Auckland an iconic Auckland attraction and gives a totally unique working experience – working alongside penguins, sharks and fish! The Aquarium is made a great experience by our team who endeavour to make every part of the guest experience friendly and informative. Our team has a variety of roles from admissions to guest experiences to tour guides and if you’re passionate about creating memorable experiences for all our visitors then we want to hear from you.
So if you are a team player who is vibrant and passionate about educating guests and creating memorable experiences in a great company and team who Love What We Do, we want to hear from you!
Pay Range
Competitive
Location Name SEA LIFE Kelly Tarlton's Auckland
Job Locations NZ-AUK-Auckland
Job ID
2026XXXXXX
Employment Type
Variable
Offer/Contract Type
No End Date
Location (Country-State-City)
NZ-AUK-Auckland
What you'll bring to the team
Are you looking to take customer service to new heights? How would you like to spend your day in one of Auckland’s most iconic tourist attractions? If this sounds good to you then we have the ideal role for you.
We are currently looking for an Admission Host to join our fantastic team at SEA LIFE Kelly Tarlton’s, Auckland on a Part Time basis.
About the Role
All of our roles are focused on ensuring that our guests are having the most amazing experiences, and here at Merlin we have a real focus on FUN!!
The role of VR Operator is to operate and promote the VR experience within the attraction, actively sell VR tickets to guests, ensure the safe and smooth running of the VR equipment, and deliver an engaging and memorable guest experience.
The role may also involve cross-training and supporting other departments within the attraction as operationally required.
About You
The ideal candidate for this role will have a passion for guest experience with a focus on fun. They will be proactive in their approach to customer service with a positive attitude towards interaction with our guests and upselling techniques. Previous experience in a similar role is a plus, but a desire to work in the entertainments industry is essential. The ideal candidate must be available to work on weekends. Excellent spoken English and confident presentation skills are all required. Experience or knowledge about marine animals is favourable but not essential to the role.
Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun
About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. In Australia and New Zealand, we have 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
SEA LIFE Kelly Tarlton’s Auckland an iconic Auckland attraction and gives a totally unique working experience – working alongside penguins, sharks and fish! The Aquarium is made a great experience by our team who endeavour to make every part of the guest experience friendly and informative. Our team has a variety of roles from admissions to guest experiences to tour guides and if you’re passionate about creating memorable experiences for all our visitors then we want to hear from you.
So if you are a team player who is vibrant and passionate about educating guests and creating memorable experiences in a great company and team who Love What We Do, we want to hear from you!
Pay Range
Competitive
💡 Quick Summary
Seeking a career-building opportunity? The PART TIME - ADMISSION HOST (VR OPERATOR) position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
