Job Description
Why The Latest Scoop (TLS)
Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery, and gift. Our stores are beautiful, textural, layered, and dimensional, and represent a truly unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada.
www.thelatestscoop.ca Instagram: @thelatestscoop_
Floor Supervisor (FS) Who are you?
A likeminded individual with a VIBRANT COLORFUL PERSONALITY! You love to come to work and smile and laugh and have a good time. Your glass is always half full and you are not stopped by the mountain in your path. You genuinely love connecting with people and are not shy to strike a conversation or strike a pose! Love clothes and have a true passion for making people love themselves and embrace their individuality! Floor Supervisors work closely with the leadership team to drive the common goal of maximizing sales by creating world-class experiences for our clients and employees.
Our Culture
Our sales culture lives through our Purpose, Core Values and Guiding Principles. Our industry recognized Scoop Training Academy, offered to all our employees, will give you the tools to deliver the customer experience that has come to be expected. We reward you for having an amazing time creating experiences that our clients will remember and continue to come back for!
You’ll make a serious impact through TLS “Values”*
GIVE A DAMN – PUTTING PASSION INTO YOUR LIFE AND WORK TO DRIVE RESULTS
Drive Key Performance Indicators (KPI) results for your Store through the performance of yourself and by leading and coaching others.
Achieve consistency and cohesive brand image by living our values and droving our principals.
Dress as if you going to a fashion show and do it again tomorrow.
GO TEAM SCOOP – WE WORK AS A TEAM IN ALL OUR TASKS
You are apart of “TEAM SCOOP” this means you support your teammates and do your best to help others learn.
Feedback is good and constructive don’t shy away from giving it.
Be opened minded and approach all tasks with a can-do attitude.
Responsible for ensuring, hiring, training of all staff.
BE GENUINE – COMMUNICATION IS ESSENTIAL IN HUMAN CONNECTION
Be Genuine in all you do and help your customer from your heart. We want our clients to be amazed by your genuine honest approach to styling them
Encourage others to be genuine.
Committed to creating TLS company culture within the store and imparting onto employees.
EMBRACE INDIVIDUALITY – WE ARE NOT COOKIE- CUTTER ANYTHING
Nail the delicate balance between sales and service.
Foster a culture dedicated to delivering world-class client experiences.
Ensure that the store environment is inspiring, and our product is easily accessible.
Champion the operational systems that allow our stores to function effectively.
RADIATE ENERGY – WE TAKE ON TASKS WITH ENTHUSIASM AND INTENT
Be YOU! Fun outgoing and beautiful as you are!
You are enthused by your customers experience and when your store(s) doors open your intent is to create amazing customer experiences.
Guiding Principals
We believe that exceptional leadership drives exceptional results.
We believe that a company based on customer loyalty is a successful one.
We will promote the financial success of each store as well as the company.
Create a welcoming environment where our team can achieve both personal and career goals.
We will show honesty, care and integrity to everyone who interacts with our company.
We will ensure all our policies are ethical and fair to our team and customers.
Requirements
VIBRANT COLORFUL PERSONALITY!
Trend Setter, Natural born leader, People Obsessed.
Solutions Orientated mindset.
Proficient with POS system. TLS policies & procedures
Understands TLS sales targets, goals, and expectations
Restock products as they sell
Comply with inventory control procedures
Team up with co-workers to ensure proper customer service
Build trusting relations with customers
Scoop Benefits
Flexible work Schedules
Growth Opportunities
Training to develop your career in retail
Performance recognition
Achieving store sales targets is rewarded with Scoop Bucks redeemable to free merchandise.
Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery, and gift. Our stores are beautiful, textural, layered, and dimensional, and represent a truly unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada.
www.thelatestscoop.ca Instagram: @thelatestscoop_
Floor Supervisor (FS) Who are you?
A likeminded individual with a VIBRANT COLORFUL PERSONALITY! You love to come to work and smile and laugh and have a good time. Your glass is always half full and you are not stopped by the mountain in your path. You genuinely love connecting with people and are not shy to strike a conversation or strike a pose! Love clothes and have a true passion for making people love themselves and embrace their individuality! Floor Supervisors work closely with the leadership team to drive the common goal of maximizing sales by creating world-class experiences for our clients and employees.
Our Culture
Our sales culture lives through our Purpose, Core Values and Guiding Principles. Our industry recognized Scoop Training Academy, offered to all our employees, will give you the tools to deliver the customer experience that has come to be expected. We reward you for having an amazing time creating experiences that our clients will remember and continue to come back for!
You’ll make a serious impact through TLS “Values”*
GIVE A DAMN – PUTTING PASSION INTO YOUR LIFE AND WORK TO DRIVE RESULTS
Drive Key Performance Indicators (KPI) results for your Store through the performance of yourself and by leading and coaching others.
Achieve consistency and cohesive brand image by living our values and droving our principals.
Dress as if you going to a fashion show and do it again tomorrow.
GO TEAM SCOOP – WE WORK AS A TEAM IN ALL OUR TASKS
You are apart of “TEAM SCOOP” this means you support your teammates and do your best to help others learn.
Feedback is good and constructive don’t shy away from giving it.
Be opened minded and approach all tasks with a can-do attitude.
Responsible for ensuring, hiring, training of all staff.
BE GENUINE – COMMUNICATION IS ESSENTIAL IN HUMAN CONNECTION
Be Genuine in all you do and help your customer from your heart. We want our clients to be amazed by your genuine honest approach to styling them
Encourage others to be genuine.
Committed to creating TLS company culture within the store and imparting onto employees.
EMBRACE INDIVIDUALITY – WE ARE NOT COOKIE- CUTTER ANYTHING
Nail the delicate balance between sales and service.
Foster a culture dedicated to delivering world-class client experiences.
Ensure that the store environment is inspiring, and our product is easily accessible.
Champion the operational systems that allow our stores to function effectively.
RADIATE ENERGY – WE TAKE ON TASKS WITH ENTHUSIASM AND INTENT
Be YOU! Fun outgoing and beautiful as you are!
You are enthused by your customers experience and when your store(s) doors open your intent is to create amazing customer experiences.
Guiding Principals
We believe that exceptional leadership drives exceptional results.
We believe that a company based on customer loyalty is a successful one.
We will promote the financial success of each store as well as the company.
Create a welcoming environment where our team can achieve both personal and career goals.
We will show honesty, care and integrity to everyone who interacts with our company.
We will ensure all our policies are ethical and fair to our team and customers.
Requirements
VIBRANT COLORFUL PERSONALITY!
Trend Setter, Natural born leader, People Obsessed.
Solutions Orientated mindset.
Proficient with POS system. TLS policies & procedures
Understands TLS sales targets, goals, and expectations
Restock products as they sell
Comply with inventory control procedures
Team up with co-workers to ensure proper customer service
Build trusting relations with customers
Scoop Benefits
Flexible work Schedules
Growth Opportunities
Training to develop your career in retail
Performance recognition
Achieving store sales targets is rewarded with Scoop Bucks redeemable to free merchandise.
💡 Quick Summary
Seeking a career-building opportunity? The Part Time Floor Supervisor, Chinook. Calgary position is now open for candidates interested in the Customer Care sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
