Job Description
Kurla, Mumbai, Maharashtra
Benefits
Pulled from the full job description
Health insurance
Full job description
Key Responsibilities:
Handle incoming calls from patients or potential clients, resolving queries effectively and professionally
Provide accurate information about services, appointment scheduling, treatment plans, and pricing
Assist in coordinating appointments and follow-ups as per the patient’s treatment schedule
Maintain and update patient records and documentation accurately
Collaborate with doctors, physiotherapists, and clinic staff to ensure a smooth and supportive patient experience
Follow up with patients to ensure continuity of care and satisfaction
Promote trust and retention through empathetic and informed service
Requirements:
Bachelor’s degree in any field (Healthcare, Life Sciences, or Communication preferred)
1–3 years of experience in customer service, patient care, or front desk roles (healthcare experience is a plus)
Excellent verbal and written communication skills
Strong phone etiquette and active listening skills
Compassionate, patient-focused approach
Ability to multitask and use basic office software/tools
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Compensation Package:
Performance bonus
Work Location: In person
Speak with employer : +81+02707+
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Application Question(s):
what is your current ctc?
what is your expected ctc?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Patient Advisor position is now open for candidates interested in the Health Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
