Job Description
Profile insights
Here’s how the job qualifications align with your profile.
Skills
Word processing
Organizational skills
Microsoft Word
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Do you have experience in Word processing?
Job details
Here’s how the job details align with your profile.
Job type
Part-time
Full-time
Shift and schedule
12 hour shift
Night shift
Location
555 University Avenue, Toronto, ON M5G 1X8
Benefits
Pulled from the full job description
Dental care
Life insurance
Full job description
About SickKids
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
Position Description
Join our dynamic team working as a Float Patient Information Clerk with the Acute Care Transport Service (ACTS), the NICU and the CCU. As a Float Patient Information Clerk, your primary role will be covering breaks and offering additional support in all three areas. You will receive full training in all three critical care areas. Your responsibilities include offering extensive support to clinical staff and contributing to the efficient operation of the team/department through proactive and organized handling of clerical and administrative functions.
Here's what you'll get to do
Greet and assist families/caregivers
Register, organize, and maintain patient charts and information systems
Coordinate unit administrative functions for efficient operation
Prepare requisitions and provide clerical support to NICU, CCU and ACTS staff
Act as a liaison between patients/families and CCCU/PICU/NICU staff
Answer phones, page providers, and coordinate calls with CritiCall
Register patients, enter data, and support various programs and requests
Maintain electronic calendars/schedules and documentation
Support Virtual Critical Care
Perform other duties as assigned
Here's what you'll need
Essential requirements:
Previous clerical experience in a hospital/medical environment
Experience with patient registration systems (Epic preferred)
Basic computer proficiency (e.g., word processing)
Strong communication, interpersonal, and organizational skills
Excellent telephone communication skills
Demonstrated problem-solving abilities
Focus on teamwork, self-direction, flexibility, and initiative
Attention to detail and efficient time management
Strong customer service orientation and commitment to service excellence
A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion
Assets:
Diploma in Medical Administration and Medical Terminology certificate
Prior experience with EPIC
Here's what you'll love
This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
For more on why you'll love working at SickKids, visit our careers site.
Employment Type:
2 positions available: Full-time- 1.00FTE & Part-time- 0.60FTE
The position is for 12-hour night shifts Monday-Sunday
Our Commitment to Diversity
SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.
Accessibility & Accommodation
If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.
How To Apply
Technical difficulties? Email [email protected] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.
Here’s how the job qualifications align with your profile.
Skills
Word processing
Organizational skills
Microsoft Word
+ show more
Do you have experience in Word processing?
Job details
Here’s how the job details align with your profile.
Job type
Part-time
Full-time
Shift and schedule
12 hour shift
Night shift
Location
555 University Avenue, Toronto, ON M5G 1X8
Benefits
Pulled from the full job description
Dental care
Life insurance
Full job description
About SickKids
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
Position Description
Join our dynamic team working as a Float Patient Information Clerk with the Acute Care Transport Service (ACTS), the NICU and the CCU. As a Float Patient Information Clerk, your primary role will be covering breaks and offering additional support in all three areas. You will receive full training in all three critical care areas. Your responsibilities include offering extensive support to clinical staff and contributing to the efficient operation of the team/department through proactive and organized handling of clerical and administrative functions.
Here's what you'll get to do
Greet and assist families/caregivers
Register, organize, and maintain patient charts and information systems
Coordinate unit administrative functions for efficient operation
Prepare requisitions and provide clerical support to NICU, CCU and ACTS staff
Act as a liaison between patients/families and CCCU/PICU/NICU staff
Answer phones, page providers, and coordinate calls with CritiCall
Register patients, enter data, and support various programs and requests
Maintain electronic calendars/schedules and documentation
Support Virtual Critical Care
Perform other duties as assigned
Here's what you'll need
Essential requirements:
Previous clerical experience in a hospital/medical environment
Experience with patient registration systems (Epic preferred)
Basic computer proficiency (e.g., word processing)
Strong communication, interpersonal, and organizational skills
Excellent telephone communication skills
Demonstrated problem-solving abilities
Focus on teamwork, self-direction, flexibility, and initiative
Attention to detail and efficient time management
Strong customer service orientation and commitment to service excellence
A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion
Assets:
Diploma in Medical Administration and Medical Terminology certificate
Prior experience with EPIC
Here's what you'll love
This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
For more on why you'll love working at SickKids, visit our careers site.
Employment Type:
2 positions available: Full-time- 1.00FTE & Part-time- 0.60FTE
The position is for 12-hour night shifts Monday-Sunday
Our Commitment to Diversity
SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.
Accessibility & Accommodation
If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.
How To Apply
Technical difficulties? Email [email protected] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.
💡 Quick Summary
Seeking a career-building opportunity? The Patient Information Clerk (ACTS/Critical Care Float) position is now open for candidates interested in the Health Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
