Job Description
Department:
02050 AMG Chicago N Clark - Cardiology
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
At this time, shift is Monday thru Friday, no weekends - both may change in the future with evening/weekend hours required. Eight-hour shifts of 8-4:30 pm or 8:30-5pm depending on office needs. Paid parking on campus is available (~$23.50 per pay period). We do have a department dress code that will be made available upon candidate joining team.
Address: 3134 N. Clark St Chicago IL 60657Hours: M-F 8:30am-5pm, No weekends or Holidays
Position Requirements
High school diploma or equivalent.Required to pass 6 week MSO training program immediately after hire to be assigned to a practice.Two to three years customer service experience in a high~volume high~stress environment.Experience handling difficult caller/customers/patients.Experience handling several tasks at once without mistakes or diminution of professional demeanor and customer service.CRT/PC experience in a customer service setting.Working knowledge of the BAR and scheduling sections of the IDX system preferred.Strong interpersonal and telephone communication skills.Ability to solve problems posed by callers seeking referrals appointments billing issues and clinical information.N/A Ability to function in a high volume multiple~task environment possibly in a crowed or closely shared work space.Exposure to ill patients.Ability to work under stressful conditions with demanding customers.Possible travel to various AMG practice sites or to ancillary settings for practicums training programs and/or temporary assignment.Purpose:To provide efficient effective quality customer service and practice support through a variety of general office duties including scheduling coding registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up~to~date billing information (address insurance coverage etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.Accountabilities:Patient Services: Provides efficient high~quality service to patients who arrive for appointments or who telephone or visit in person to request appointments
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 6+ hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
02050 AMG Chicago N Clark - Cardiology
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
At this time, shift is Monday thru Friday, no weekends - both may change in the future with evening/weekend hours required. Eight-hour shifts of 8-4:30 pm or 8:30-5pm depending on office needs. Paid parking on campus is available (~$23.50 per pay period). We do have a department dress code that will be made available upon candidate joining team.
Address: 3134 N. Clark St Chicago IL 60657Hours: M-F 8:30am-5pm, No weekends or Holidays
Position Requirements
High school diploma or equivalent.Required to pass 6 week MSO training program immediately after hire to be assigned to a practice.Two to three years customer service experience in a high~volume high~stress environment.Experience handling difficult caller/customers/patients.Experience handling several tasks at once without mistakes or diminution of professional demeanor and customer service.CRT/PC experience in a customer service setting.Working knowledge of the BAR and scheduling sections of the IDX system preferred.Strong interpersonal and telephone communication skills.Ability to solve problems posed by callers seeking referrals appointments billing issues and clinical information.N/A Ability to function in a high volume multiple~task environment possibly in a crowed or closely shared work space.Exposure to ill patients.Ability to work under stressful conditions with demanding customers.Possible travel to various AMG practice sites or to ancillary settings for practicums training programs and/or temporary assignment.Purpose:To provide efficient effective quality customer service and practice support through a variety of general office duties including scheduling coding registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up~to~date billing information (address insurance coverage etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.Accountabilities:Patient Services: Provides efficient high~quality service to patients who arrive for appointments or who telephone or visit in person to request appointments
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 6+ hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
💡 Quick Summary
Seeking a career-building opportunity? The Patient Svcs Rep|Full Time|Cardiology position is now open for candidates interested in the Health Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
