Job Description
Position Summary:
The Assistant Manager reports directly to the General Manager and requires little direction in performing their job functions and leading the restaurant team. This position is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management and assumes all leadership responsibilities over the restaurant when the General Manager is not present.
Essential Functions:
Handles guest service issues professionally and with composure
Fosters a safe, respectful and quality employee experience
Partners with the GM to identify and address opportunities to increase business results using the P&L
Accountable for following and executing all state safety and sanitation guidelines
Consistently ensures proper timing and production of all food orders
Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
Is responsible for maintaining all product quality standards by performing regular line checks
Thoroughly completes all prep lists, order guides, and all cost and food inventories
Supports the goals of the business (including but not limited to food costs, labor, and team member retention).
Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
Is responsible for assisting the General Manager in recruiting, hiring, training
Acts as a goodwill ambassador to the community of Pei Wei
Is responsible for regular repairs and maintenance of the restaurant
Is responsible for assisting the General Manager in the development of other managers and Shift Leaders
Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals.
Requirements:
Experience:
External Candidates: 2 years management experience
Internal Candidates: 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year pervious restaurant management experience
Education:
High School diploma or GED preferred
Requirements:
Competencies:
Decision Making
Applies data from multiple sources as well as experience to support fact-based decisions
Makes decisions in a timely manner
Decisions balance urgency with long-term execution
Decisions demonstrate good judgement
Adaptive Learning
Enjoys the challenge of unfamiliar tasks
Quickly grasps and applies new concepts
Leverages previous experiences and learning to solve new problems
Reviews successes and failures for clues to drive future improvement
Four-wall Focus
Completes FOH and BOH certification
Is equally competent in FOH and BOH
Has the knowledge and ability to train team members in all positions
Recognizes how FOH and BOH impact each other and the overall guest experience
Coaching Performance
Consistently observes team member behaviors and identifies frequent coaching opportunities
Provides constructive coaching in a manner which builds team member confidence and performance
Models desired behaviors to support coaching
Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
Working Conditions:
Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs. during a shift
Must be able to stand and walk for periods of eight to ten hours in length each shift
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.
The Assistant Manager reports directly to the General Manager and requires little direction in performing their job functions and leading the restaurant team. This position is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management and assumes all leadership responsibilities over the restaurant when the General Manager is not present.
Essential Functions:
Handles guest service issues professionally and with composure
Fosters a safe, respectful and quality employee experience
Partners with the GM to identify and address opportunities to increase business results using the P&L
Accountable for following and executing all state safety and sanitation guidelines
Consistently ensures proper timing and production of all food orders
Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
Is responsible for maintaining all product quality standards by performing regular line checks
Thoroughly completes all prep lists, order guides, and all cost and food inventories
Supports the goals of the business (including but not limited to food costs, labor, and team member retention).
Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
Is responsible for assisting the General Manager in recruiting, hiring, training
Acts as a goodwill ambassador to the community of Pei Wei
Is responsible for regular repairs and maintenance of the restaurant
Is responsible for assisting the General Manager in the development of other managers and Shift Leaders
Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals.
Requirements:
Experience:
External Candidates: 2 years management experience
Internal Candidates: 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year pervious restaurant management experience
Education:
High School diploma or GED preferred
Requirements:
Competencies:
Decision Making
Applies data from multiple sources as well as experience to support fact-based decisions
Makes decisions in a timely manner
Decisions balance urgency with long-term execution
Decisions demonstrate good judgement
Adaptive Learning
Enjoys the challenge of unfamiliar tasks
Quickly grasps and applies new concepts
Leverages previous experiences and learning to solve new problems
Reviews successes and failures for clues to drive future improvement
Four-wall Focus
Completes FOH and BOH certification
Is equally competent in FOH and BOH
Has the knowledge and ability to train team members in all positions
Recognizes how FOH and BOH impact each other and the overall guest experience
Coaching Performance
Consistently observes team member behaviors and identifies frequent coaching opportunities
Provides constructive coaching in a manner which builds team member confidence and performance
Models desired behaviors to support coaching
Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
Working Conditions:
Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs. during a shift
Must be able to stand and walk for periods of eight to ten hours in length each shift
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.
💡 Quick Summary
Seeking a career-building opportunity? The Pei Wei Asian Diner, LLC-Restaurant General Manager- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
