Job Description
Reporting to the HR Shared Services Lead, you will be the first point of contact for general HR enquiries, managing the SSI employee life cycle (hire to retire) process, initiate common HR transactions in the SSI core HR system, and other employee-related systems and ensuring data integrity.
You will partner with other internal HR functions such as P&C BP, Talent, L&D and Payroll to ensure accurate, prompt, and consistent resolution or redistribution by following established channels and exceeding expectations of a positive employee experience. As part of the of the HR Shared Services team, you will support the ongoing optimisation of the SSI HR system and processes of work and drive continuous improvement and a commitment to always enhance customer service.
Skills, Experience and Qualifications:
Demonstrated experience in the ability to provide advice on Awards, policies and procedures to staff and management.
Excellent customer service skills
HR system administration with high level of attention to detail
Competence with Microsoft Office Products particularly in Excel intermediate/advanced
Be highly organised with the able to prioritise work
Tertiary Qualifications in Human Resources, Business, or a related discipline will be highly regarded
Experience with Ceridian Dayforce (or other advanced HR systems) will be highly regarded
About SSI
SSI is a national not-for-profit organization providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.
About our Benefits
Salary packaging options to receive up to $18,550 of your salary tax-free meaning more take-home pay!
Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a +-day fortnight.
Access to in-house training and learning opportunities for professional development and growth.
Access to our inhouse wellbeing programs
Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
Applications close 27^th October 2026
If you would like more information on the recruitment process, please contact the talent acquisition team at talent@ssi.org.au or call us on 0403 +848+3.
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at talent@ssi.org.au or call us on 0403 +848+3.
Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.
You will partner with other internal HR functions such as P&C BP, Talent, L&D and Payroll to ensure accurate, prompt, and consistent resolution or redistribution by following established channels and exceeding expectations of a positive employee experience. As part of the of the HR Shared Services team, you will support the ongoing optimisation of the SSI HR system and processes of work and drive continuous improvement and a commitment to always enhance customer service.
Skills, Experience and Qualifications:
Demonstrated experience in the ability to provide advice on Awards, policies and procedures to staff and management.
Excellent customer service skills
HR system administration with high level of attention to detail
Competence with Microsoft Office Products particularly in Excel intermediate/advanced
Be highly organised with the able to prioritise work
Tertiary Qualifications in Human Resources, Business, or a related discipline will be highly regarded
Experience with Ceridian Dayforce (or other advanced HR systems) will be highly regarded
About SSI
SSI is a national not-for-profit organization providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.
About our Benefits
Salary packaging options to receive up to $18,550 of your salary tax-free meaning more take-home pay!
Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a +-day fortnight.
Access to in-house training and learning opportunities for professional development and growth.
Access to our inhouse wellbeing programs
Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
Applications close 27^th October 2026
If you would like more information on the recruitment process, please contact the talent acquisition team at talent@ssi.org.au or call us on 0403 +848+3.
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at talent@ssi.org.au or call us on 0403 +848+3.
Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.
💡 Quick Summary
Seeking a career-building opportunity? The People and Culture Shared Services Specialist position is now open for candidates interested in the Work from home Jobs sector. This role in Harris Park offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
