Job Description
The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
In this newly created position, as a People Operations Coordinator, reporting into a People Partner Manager you will provide support to entire Brisbane People Operations team on all matters across the employee lifecycle. You will assist Talent Acquisition in administering police checks and creating employment contracts, answer queries relating to HR policies, assist People Partners with milestone activities such as bi-annual performance reviews and support the People Operations team with administration and projects.
Key responsibilities include:
Administer Reward & Recognition programs including Star Awards, Milestone Anniversaries, Instant Rewards and Annual Gala.
Manage the Star Referral program, including the generation of team member rewards and enquiries.
Manage benefits partners and communication, including maintaining the intranet and support on any benefit administration as required.
Provide efficient and accurate administration support for all employee information management, including employment contracts, separations, employee movements, leave and global mobility activities assigned to the team.
Communicate with new hires in the People Ops team, internal transfers and contractors to collect, review, and process their documentation, ensuring accuracy and completeness.
You have:
Previous experience in a large and complex organisation within an Administration, Coordination, HR or Legal Support position.
Basic to intermediate expertise with the Microsoft Office Suite, including beginner to intermediate level proficient with Excel.
Outstanding stakeholder management and customer service skills as you will be receiving tasks from numerous internal customers within the People Operations team.
An exceptional eye for detail and ability to craft emails and other communications in a professional manner.
Demonstrated ability to manage high workloads and conflicting deadlines whilst maintaining accuracy
Proactive self-starter, with the demonstrated ability to use initiative in solving problems
Ideally, you’ll have an undergraduate degree in HR, Business or a related discipline.
What we can offer you:
Complimentary meal on site every day including hot meals, sandwich bar and more
Flexible working arrangements working in a hybrid model.
Heavily discounted car parking in the city.
Up to 30% discounts across award winning restaurants and accommodation.
Career development, training, and courses via The Star Academy – limitless career opportunities.
An organisation that values diversity, teamwork and being your best self
Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services.
Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
Mental Health and Wellbeing services
Our culture
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2026-24) and has been recognised as a 2026 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
In this newly created position, as a People Operations Coordinator, reporting into a People Partner Manager you will provide support to entire Brisbane People Operations team on all matters across the employee lifecycle. You will assist Talent Acquisition in administering police checks and creating employment contracts, answer queries relating to HR policies, assist People Partners with milestone activities such as bi-annual performance reviews and support the People Operations team with administration and projects.
Key responsibilities include:
Administer Reward & Recognition programs including Star Awards, Milestone Anniversaries, Instant Rewards and Annual Gala.
Manage the Star Referral program, including the generation of team member rewards and enquiries.
Manage benefits partners and communication, including maintaining the intranet and support on any benefit administration as required.
Provide efficient and accurate administration support for all employee information management, including employment contracts, separations, employee movements, leave and global mobility activities assigned to the team.
Communicate with new hires in the People Ops team, internal transfers and contractors to collect, review, and process their documentation, ensuring accuracy and completeness.
You have:
Previous experience in a large and complex organisation within an Administration, Coordination, HR or Legal Support position.
Basic to intermediate expertise with the Microsoft Office Suite, including beginner to intermediate level proficient with Excel.
Outstanding stakeholder management and customer service skills as you will be receiving tasks from numerous internal customers within the People Operations team.
An exceptional eye for detail and ability to craft emails and other communications in a professional manner.
Demonstrated ability to manage high workloads and conflicting deadlines whilst maintaining accuracy
Proactive self-starter, with the demonstrated ability to use initiative in solving problems
Ideally, you’ll have an undergraduate degree in HR, Business or a related discipline.
What we can offer you:
Complimentary meal on site every day including hot meals, sandwich bar and more
Flexible working arrangements working in a hybrid model.
Heavily discounted car parking in the city.
Up to 30% discounts across award winning restaurants and accommodation.
Career development, training, and courses via The Star Academy – limitless career opportunities.
An organisation that values diversity, teamwork and being your best self
Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services.
Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
Mental Health and Wellbeing services
Our culture
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2026-24) and has been recognised as a 2026 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
💡 Quick Summary
Seeking a career-building opportunity? The People Operations Coordinator position is now open for candidates interested in the Hotel Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.