Job Description
• Handling Of Outbound Calls Of Customers Regarding Card Control
• Clarifications Queries On Transactions Declined Due To Card Control Not Enabled
• Renewal And Upgrade Customers For Welcome Call/Feature Enforcement
• Responding To Customers With The Resolution Within The Defined TATs
• Answering Customer Calls Within The Specified Call Answer Time
• Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs
• Call Back To Customers In Case Of Any Unresolved Queries Etc.
• Appropriately Escalating Cases To The Supervisor.
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Phone Banking Officer position is now open for candidates interested in the Bank Jobs sector. This role in Indore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
