Job Description
Make a Difference, Have Fun, and Be Your Best Self!
At Hi-Flyer Food Canada, Inc., we take pride in being one of Canada’s Best Workplaces—recognized multiple years in a row! Our commitment to people-first leadership and delivering exceptional guest experiences makes us a top employer in the restaurant industry.
Award-Winning Workplace:
✅ Best Workplaces™ in Canada (2023 | 2022 | 2021) – 1000+ Employees
✅ Best Workplaces™ with Most Trusted Executive Teams (2023)
✅ Best Workplaces™ in Retail and Hospitality (2023 | 2022 | 2021)
✅ Best Workplaces™ for Professional Development (2023 | 2022 | 2021)
✅ Best Workplaces™ for Mental Wellness (2023 | 2022 | 2021)
✅ Best Workplaces™ for Inclusion (2023 | 2021)
...and many more!
Join Our Winning Team!
Hi-Flyer Food Canada, Inc. operates KFC and Taco Bell restaurants in Alberta and Manitoba, bringing iconic comfort food to communities across Canada. Our mission is simple yet powerful:
"To provide smiles in our community through teamwork, pride, and passion."
We’re not just serving meals—we’re creating moments, building careers, and fostering a culture of belonging where every team member feels valued and empowered.
Why This Role is for You:
As a Shift Manager, you are a key player in ensuring smooth daily operations while inspiring and leading your team. You will support the Restaurant General Manager (RGM) by running efficient work shifts, upholding brand and company standards, and delivering exceptional guest experiences. You will:
Key Responsibilities:
Team & Operational Oversight
Directs and coordinates team members operating kitchen equipment and preparing, portioning, and serving food.
Supervises tray assembly, order accuracy, and timely delivery of food orders or carts.
Planning & Inventory
Forecasts daily menu requirements and prepares food production orders based on demand.
Conduct inventory level and order food, equipment, and supplies to ensure smooth operations.
Food Safety & Quality
Ensures compliance with food safety and sanitation standards at all times.
Conducts audits on food quality, client satisfaction, cleanliness, and safety practices.
Maintenance & Equipment
Maintains inventory of kitchen equipment and food items, arranging repairs as needed.
Develops equipment maintenance schedules and evaluates new tools or products.
Scheduling & Training
Creates team schedules and ensures adequate staffing across all shifts.
Trains new and existing team members on processes, standards, and safety practices.
SKILLS:
Security and Safety: Basic security clearance, Criminal Record Check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Bending, Crouching, kneeling
Work Site Environment: Hot
Specific Skills: Supervise and co-ordinate activities of staff who prepare and portion food; Estimate and order ingredients and supplies; Ensure food service and quality control; Maintain records of stock, repairs, sales and wastage; Prepare and submit reports; Must have knowledge of the establishment's culinary genres; Supervise and check assembly of trays; Supervise and check delivery of food trolleys; Establish work schedules.
Ability to Supervise: 11-15 people.
Personal Suitability: Excellent written communication, Excellent oral communication, Team player, Client focus, Flexibility, Effective interpersonal skills.
Additional Skills: Establish methods to meet schedules, Train staff in job duties, sanitation and safety procedures, Address customers’ complaints or concerns.
Work Setting: Food service establishment, fast food outlet or concession, Restaurant
Workers Supervised: Kitchen and food service helpers; Food service counter attendants and food preparers; Cook (general)
Credentials (certificates, licenses, memberships, courses, etc.): Safe Food Handling certificate.
Language: English
Education: Secondary (high) school graduation certificate OR Equivalent Experience
Experience: 1 year to less than 2 years
Intended job posting audience:
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Job Types: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Benefits:
Dental care
Life insurance
Vision care
Application question(s):
Are you legally authorized to work in Canada?
Experience:
relevant managerial: 1 year (preferred)
Work Location: In person
At Hi-Flyer Food Canada, Inc., we take pride in being one of Canada’s Best Workplaces—recognized multiple years in a row! Our commitment to people-first leadership and delivering exceptional guest experiences makes us a top employer in the restaurant industry.
Award-Winning Workplace:
✅ Best Workplaces™ in Canada (2023 | 2022 | 2021) – 1000+ Employees
✅ Best Workplaces™ with Most Trusted Executive Teams (2023)
✅ Best Workplaces™ in Retail and Hospitality (2023 | 2022 | 2021)
✅ Best Workplaces™ for Professional Development (2023 | 2022 | 2021)
✅ Best Workplaces™ for Mental Wellness (2023 | 2022 | 2021)
✅ Best Workplaces™ for Inclusion (2023 | 2021)
...and many more!
Join Our Winning Team!
Hi-Flyer Food Canada, Inc. operates KFC and Taco Bell restaurants in Alberta and Manitoba, bringing iconic comfort food to communities across Canada. Our mission is simple yet powerful:
"To provide smiles in our community through teamwork, pride, and passion."
We’re not just serving meals—we’re creating moments, building careers, and fostering a culture of belonging where every team member feels valued and empowered.
Why This Role is for You:
As a Shift Manager, you are a key player in ensuring smooth daily operations while inspiring and leading your team. You will support the Restaurant General Manager (RGM) by running efficient work shifts, upholding brand and company standards, and delivering exceptional guest experiences. You will:
Key Responsibilities:
Team & Operational Oversight
Directs and coordinates team members operating kitchen equipment and preparing, portioning, and serving food.
Supervises tray assembly, order accuracy, and timely delivery of food orders or carts.
Planning & Inventory
Forecasts daily menu requirements and prepares food production orders based on demand.
Conduct inventory level and order food, equipment, and supplies to ensure smooth operations.
Food Safety & Quality
Ensures compliance with food safety and sanitation standards at all times.
Conducts audits on food quality, client satisfaction, cleanliness, and safety practices.
Maintenance & Equipment
Maintains inventory of kitchen equipment and food items, arranging repairs as needed.
Develops equipment maintenance schedules and evaluates new tools or products.
Scheduling & Training
Creates team schedules and ensures adequate staffing across all shifts.
Trains new and existing team members on processes, standards, and safety practices.
SKILLS:
Security and Safety: Basic security clearance, Criminal Record Check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Bending, Crouching, kneeling
Work Site Environment: Hot
Specific Skills: Supervise and co-ordinate activities of staff who prepare and portion food; Estimate and order ingredients and supplies; Ensure food service and quality control; Maintain records of stock, repairs, sales and wastage; Prepare and submit reports; Must have knowledge of the establishment's culinary genres; Supervise and check assembly of trays; Supervise and check delivery of food trolleys; Establish work schedules.
Ability to Supervise: 11-15 people.
Personal Suitability: Excellent written communication, Excellent oral communication, Team player, Client focus, Flexibility, Effective interpersonal skills.
Additional Skills: Establish methods to meet schedules, Train staff in job duties, sanitation and safety procedures, Address customers’ complaints or concerns.
Work Setting: Food service establishment, fast food outlet or concession, Restaurant
Workers Supervised: Kitchen and food service helpers; Food service counter attendants and food preparers; Cook (general)
Credentials (certificates, licenses, memberships, courses, etc.): Safe Food Handling certificate.
Language: English
Education: Secondary (high) school graduation certificate OR Equivalent Experience
Experience: 1 year to less than 2 years
Intended job posting audience:
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Job Types: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Benefits:
Dental care
Life insurance
Vision care
Application question(s):
Are you legally authorized to work in Canada?
Experience:
relevant managerial: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Pinnacle Hotel Harbourfront position is now open for candidates interested in the Operations Executive Jobs sector. This role in Winnipeg offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.