Job Description
Planning and scheduling of maintenance related services across Sydney Water's water, wastewater, stormwater, and recycled networks.
12-month Fixed Term Contract
EA Level 13A ($140,108.04 base salary plus superannuation)
38 hour working week 19-day month
About the Role
Our Planning Teams provide planning and scheduling and logistics support expertise for the delivery of maintenance and operational tasks on the water, recycled water, wastewater, and stormwater networks to achieve customer, stakeholder and regulatory requirements.
This role is responsible for activity planning and scheduling of maintenance and operations activities works with relevant teams. The role will enhance Sydney Water’s corporate reputation and build trust with our customers, regulators and stakeholders.
Key Responsibilities
Develop and oversee delivery of the maintenance work program in partnership with the Customer Hub/Area, ensuring that customer, environmental and business outcomes are achieved
Lead the planning and scheduling function, providing best practice resource planning and allocation
Lead customer feedback loop discussions across Networks teams and initiate process improvements to improve the customer experience
Provide planning expertise that ensures that the customer impact of daily maintenance activities is minimised
Coordinate proactive communications to customers affected by water supply interruptions or maintenance activities
Provide 24/7 response capability for network related faults
Liaise with other authorities and contractors to allow repair work to be completed in a timely manner
Work with external stakeholders including the Environmental Protection agency, NSW Health and Local councils.
About you
A tertiary qualification in engineering, or 6-10 years’ experience in utility network operations and maintenance/renewal, or experience deemed equivalent.
Demonstrated experience in managing complex customer/regulator/stakeholder relationships.
Demonstrated leadership in a team environment, the ability to mentor and develop teams, and operate effectively as part of a wider management team.
Demonstrated experience in emergency and incident management, including the ability to be contactable 24/7 and be available to lead incident response, or experience deemed equivalent
Sound knowledge of industry best practice; including broad knowledge of water industry trends and water, wastewater and recycled water systems maintenance
Demonstrated high level ability to communicate with impact using highly developed written & verbal communication skills.
Sound knowledge of industry best practice; including broad knowledge of water industry trends and water, wastewater, and recycled water systems maintenance
Dive into Our Great Benefits:
Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.
Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.
Closing date: Wednesday 13th August 2026 at 11:59pm AEST
Please advise if you require any adjustments to actively participate in the application and recruitment process.
For any further information please contact sukriti.sharma@sydneywater.com.au
Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check and a medical assessment either online or in person.
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Working at Sydney Water
At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too.
Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.
We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.
Please see the job profile for the role’s full accountabilities.
12-month Fixed Term Contract
EA Level 13A ($140,108.04 base salary plus superannuation)
38 hour working week 19-day month
About the Role
Our Planning Teams provide planning and scheduling and logistics support expertise for the delivery of maintenance and operational tasks on the water, recycled water, wastewater, and stormwater networks to achieve customer, stakeholder and regulatory requirements.
This role is responsible for activity planning and scheduling of maintenance and operations activities works with relevant teams. The role will enhance Sydney Water’s corporate reputation and build trust with our customers, regulators and stakeholders.
Key Responsibilities
Develop and oversee delivery of the maintenance work program in partnership with the Customer Hub/Area, ensuring that customer, environmental and business outcomes are achieved
Lead the planning and scheduling function, providing best practice resource planning and allocation
Lead customer feedback loop discussions across Networks teams and initiate process improvements to improve the customer experience
Provide planning expertise that ensures that the customer impact of daily maintenance activities is minimised
Coordinate proactive communications to customers affected by water supply interruptions or maintenance activities
Provide 24/7 response capability for network related faults
Liaise with other authorities and contractors to allow repair work to be completed in a timely manner
Work with external stakeholders including the Environmental Protection agency, NSW Health and Local councils.
About you
A tertiary qualification in engineering, or 6-10 years’ experience in utility network operations and maintenance/renewal, or experience deemed equivalent.
Demonstrated experience in managing complex customer/regulator/stakeholder relationships.
Demonstrated leadership in a team environment, the ability to mentor and develop teams, and operate effectively as part of a wider management team.
Demonstrated experience in emergency and incident management, including the ability to be contactable 24/7 and be available to lead incident response, or experience deemed equivalent
Sound knowledge of industry best practice; including broad knowledge of water industry trends and water, wastewater and recycled water systems maintenance
Demonstrated high level ability to communicate with impact using highly developed written & verbal communication skills.
Sound knowledge of industry best practice; including broad knowledge of water industry trends and water, wastewater, and recycled water systems maintenance
Dive into Our Great Benefits:
Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.
Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.
Closing date: Wednesday 13th August 2026 at 11:59pm AEST
Please advise if you require any adjustments to actively participate in the application and recruitment process.
For any further information please contact sukriti.sharma@sydneywater.com.au
Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check and a medical assessment either online or in person.
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Working at Sydney Water
At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too.
Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.
We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.
Please see the job profile for the role’s full accountabilities.
💡 Quick Summary
Seeking a career-building opportunity? The Planner position is now open for candidates interested in the Work from home Jobs sector. This role in Potts Hill offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
