Platinum Relationship Manager-Business Banking-BRANCH BANKING-Branch Banking

Platinum Relationship Manager – Business Banking
KRAs: 
Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets 
Sources new bank customers through external individual efforts and acquisition channel 
Ensures high levels of customer service orientation and application of bank policy. 
Cross-sells bank products to existing set of branch customers, which are mapped 
Informs customers of new products or product enhancements further to expand the banking relationship. 
Plans and conducts special sales initiatives and events for prospective and existing clients. 
Coordinates with other group companies to provide seamless access to other products. 
Maintains complete relationship record for assigned customer accounts. 
Tracks customer complaints/queries and turnaround times for customer satisfaction
Desired Candidate Profile: 
Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. 
Very good understanding of Trade and Forex & CA  Very good understanding of Commercial Assets like CC, OD, TL, Export Finance  Understanding of Mutual Funds and Insurance is an added advantage 
Graduate 6 - 8 years of experience 
Post Graduate 4 - 6 years of experience 
Customer orientation 
High energy levels with a motive to succeed